Summary Statement: The Gourmet Food Server is responsible for creating the overall dining experience for our guest. The role will be accountable for interacting with guests, taking food and beverage orders and ensure an exceptional guest experience.

Primary Job Duties: Includes but is not limited to:

• Deliver beverages, including alcoholic options to guests.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Greet and welcome all guests in a professional manner upon seating.
• Establish the pace of the meal in accordance with the table’s individual needs.
• Anticipate guest needs and acknowledge special requests and act.
• Ensure table side food service and quality presentation.
• Present guest with their check and bid them farewell upon departure.
• Maintain a clean, sanitized and organized work area.
• Provide proper communication and promptly resolve guest issues.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred: 

• Sommeliers Certification or similar professional beverage certification(s).
• Previous working experience in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• At least six months of previous Food Server experience in a high volume, upscale dining environment or a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
• Non-Gaming Card
• Alcohol Awareness
• Food Handlers Card

Summary Statement: The Cook for Stubborn Seed will be responsible for supporting Stubborn Seed kitchen chefs and assisting with supporting kitchen staff. This role will work on multiple stations within the kitchen and ensure the preparation and quality of food are to outlet standards.

Primary Job Duties: Includes but is not limited to:

• Preparation of food according to restaurant recipes and/or guests’ request(s).
• Assist multiple stations with food prep, cooking and plating (e.g. Sauté, Fry/Steam, Garde Manger, wok etc.…), when needed.
• Maintain the highest level of food presentation and quality.
• Adhere to all SNHD health code regulations and standards.
• Maintain food and supply inventory and notify management of restocking requirements.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Compatible knife skills.
• Ability to translate recipes into dishes.
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred:

• Previous experience in international Asian cooking.

Minimum Education and Experience:

• At least one year of cooking experience in a full service, fine dining restaurants or similar environment.
• At least 21 years of age.

Preferred:

• Degree in Culinary Arts or a related field or training.
• Previous experience in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses: Food Handler Card

Summary Statement: The Food Runner is responsible for delivering guest food orders to their tables, accurately describing each dish, and act as a liaison between the servers and chefs while providing superior guest service in all areas of the pool. Interacts with the guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure an exemplary experience.

Primary Job Duties: Includes but is not limited to:

• Delivers and describes all food items to guests, in a timely manner.
• Performs table maintenance and bussing of excess tableware.
• Maintain general cleanliness of all venue areas throughout service.
• Possess in-depth knowledge of all food menus, beverage menu and venue seating.
• Complies with Southern Nevada Health Department Standards.
• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Must be able to move quickly.
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Minimum Education and Experience:

• Must be 21 years of age.
• High school diploma or equivalent.
• One year pool resort experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
• Alcohol Awareness Card
• Food Handling Card

Summary Statement: The Busperson is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Busperson will assist the team by ensuring that every guest’s needs, and special requests is met.

Primary Job Duties: Includes but is not limited to:

• Maintain service stations and perform assigned side work duties before, during and after shift.
• Restock the dining room and side stations with cutlery, condiments and linen.
• Assist your neighboring team member with service.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 18 years of age.

Preferred:

• At least one year of previous Busperson experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required Licenses:
• Alcohol Awareness Card
• Food Handler

Summary Statement: The gourmet food runner is essential to servicing all the guests at Kusa Nori. The gourmet food runner shall serve food from the kitchen to all the guests seated in the restaurant. The gourmet food runner will have full knowledge of food ingredients and preparations of all the items on the menu.

Primary Job Duties: Includes but is not limited to:

• The Gourmet Food Runner is the backbone in a quick and fast paced environment and contributes to the success of the Kusa Nori. The Gourmet Food Runner will assist and support both front of house and back of house.
• The Gourmet Food Runner is dedicated to providing exceptional quality and service to our Internal and External Guests.
• Ensure guests have a high-quality dining experience by providing all necessary utensils and condiments for their dinner order.
• Acts as a liaison between the Front of House, the Gourmet Food Runner and the Back of House team members and at time expedites food orders.
• Have knowledge of the Menu and how dishes are supposed to be served and presented.
• Ensure quality of food preparation, and presentation meets department standards before sending to the table.
• Maintain a clean, sanitized and organized work area.
• Ensure all FOH areas are conformed to the Health Department and Food Safety standards, by receiving, handling and storing products and supplies in accordance with the SNHD Rules and Regulations.
• Breakdown deliveries of pallets from the warehouse to the designated storage areas.
• Ensure proper use, maintenance and cleaning of all FOH equipment.
• Set up FOH areas for success by ensuring shelves are stocked, neat and organized.
• In addition to all the above, the Gourmet Food Runner performs side work, polishes silverware, glassware, China, refills condiments containers and supplies throughout the day. The ability to work rapidly and set up tables according to specifications is required.
• Meet the demands of a fast-paced environment and ability to multitask.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• At least two years of customer service in a fine dining restaurant.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Experience working in a Japanese Fine Dining, Food Beverage environment.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
• Alcohol Awareness Card
• Food Handler Card

Summary Statement: The Assistant Chef's role is to use their management and kitchen experience to make Ghost Kitchen a reality. The Assistant Chef is integral to ensuring the product is true to concept, both from themself and the staff under their supervision.

Primary Job Duties: Includes but is not limited to:

• Oversee the kitchen and BOH staff to ensure the product is true to the concept
• Research and develop new menu items such as pizza specials and new entrees.
• Assist with managing budgeted labor and other cost centers through proper planning and execution.
• Oversee weekly and monthly inventories and ordering of food and supplies.
• Assist with food prep, station cooking, and expo of food when necessary.
• Manage inventory, purchasing, and receiving for both front-of-house and back-of-house products.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Uphold menu standards and maintain presentation quality.
• Assist with conducting daily line-ups and/or pre-shift meetings.
• Conduct scheduled meetings to ensure lines of communication are open between management and team members.
• Ensure team members adhere to company guidelines as stated in the training manual and handbook.
• Obtain and maintain position-specific licensing.
• Ensure all company core values and property and department standards are implemented and applied.
• Use personal device or cellular phone for job-related operational tasks and review of company documents.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Proficient knowledge of SNHD standards.
• Advanced knowledge of principles and practices within the culinary field.
• Working knowledge in meeting and exceeding VIP guests requests and preparing custom menu items on short notice.
• Ability to write routine reports, purchase orders, menus, and correspondence.
• Working knowledge of property management applications (e.g., Purchasing Systems, Kronos, HotSOS).
• Previous experience in a fast-paced environment.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to understand and follow company and department rules, regulations, policies, and procedures.
• Ability to lead and mentor a team.

Preferred:

• 5 years operating a restaurant or pizzeria.
• Strong ability to interact with customers.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age.
• High School Diploma or equivalent.
• At least three years within culinary or directly related operational experience.
• At least two years of directly related operational management experience.

Certificates and Licenses:

• Proof of eligibility to work in the United States.
• Ability to obtain the following licenses:
  • TAM Card
  • SNHD Manager Health Card
  • ServeSafe Certification

Summary Statement: The Apprentice Bartender is responsible for servicing the guests in a courteous and professional manner, while assisting bartenders throughout the course of business. This role ensures bar areas are always cleaned, organized, and properly stocked with prepped ingredients.

Primary Job Duties: Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain the cleanliness and appearance of the bar area.
• Ensure the bar is properly stocked with supplies necessary for service.
• Replenish ice coolers, garnish trays, straws, and napkins holders.
• Ensure bar equipment and supplies are clean and in working order.
• Anticipate the guests' needs and respond appropriately with a sense of urgency.
• Perform all opening and closing duties based upon shift assignment.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Basic understanding of bartender work and/or drink preparation.

Minimum Education and Experience:

• Must be 21 years of age.
• High School Diploma or equivalent.
• At least six months experience working in a similar bar or restaurant setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
• Food Handler Card
• Alcohol Awareness Card
• Non-Gaming Card

Summary Statement:

The Extra Board Cook will be responsible for supporting the outlet kitchen chefs and assisting with supporting kitchen staff. This role will work on multiple stations within the kitchen and ensure the preparation and quality of food are to outlet standards.

Primary Job Duties: Includes but is not limited to:

• Preparation of food according to restaurant recipes and/or guests’ request(s).
• Assist multiple stations with food prep, cooking and plating (e.g. broiler, sauté, fryer, garde manger, etc.…), when needed.
• Maintain the highest level of food presentation and quality.
• Ensure sanitation procedures and organization of work area(s).
• Adhere to all health code regulations and standards.
• Maintain food and supply inventory and notify management of restocking requirements.
• Attend and participate in daily briefings or pre-shifts.
• Obtain and maintain position-specific licensing.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.
• Perform other job-related duties as requested

Qualifications: Includes but is not limited to:

• Ability to translate recipes into dishes.
• Compatible knife skills.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience working in a large, luxury resort setting.
• Degree in Culinary Arts or a related field or training.

Minimum Education and Experience:

• At least one year of cooking experience in a full-service restaurants or similar environment.
• At least 18 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Food handler Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement: The Cocktail Server will provide elegant, warm, and responsive service to all guests while taking and serving beverage orders. The role will be accountable for financial transactions and effectively market their assigned venue during their shift.

Primary Job Duties: Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Obtain beverage orders from guests and enter orders in point of sales system.
• Serve alcoholic/non-alcoholic beverage(s) and food orders to guests.
• Ensure that all orders are accurate and delivered to each guest in a timely manner.
• Collaborate with bartenders and team members to ensure accuracy of order.
• Maintain knowledge of house drinks and menu items.
• Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
• Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
• Ensure assigned areas are always clean and clutter free.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Maintain all company training classes
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• At least six months of previous customer service experience in a similar or related field.
• At least six months of previous cash handling experience.
• Proficient knowledge of wine, cocktails and beverage spirits.
• Working knowledge of POS systems.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

Preferred:

• 6 Months experience at a day club or resort pool
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age
• 6 months in a day club or resort style pool

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
• Alcohol Awareness Card
• Food Handling Card

Summary Statement: The Restaurant General Manager is responsible for leading, educating, motivating and energizing the team to provide a world class dining experience. This role will ensure food and drink quality, while maintaining daily presentation of the restaurant.

Primary Job Duties: Includes but is not limited to:

• Administer all aspects of personnel to restaurant team members.
• Interact with customers and guests to receive feedback on their service.
• Provide ongoing education to team members on industry trends and service etiquettes.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Increase restaurant revenue through marketing strategies, networking and team member engagement.
• Maintain inventory levels for food, supplies and equipment.
• Manage budgeted revenue, cost of sales (COS), labor, supplies and operating cash flow (OCF).
• Audit monthly profit and loss statement and act on all variances.
• Promote responsible alcohol sales and service and ensure compliance with local alcohol service regulations.
• Assist with restaurant opening and closing responsibilities, when needed.
• Escalate critical issues to General Manager or Director of Restaurants.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Working knowledge of general restaurant operations.
• Proficient in restaurant financial management.
• Working knowledge of restaurant management software system(s).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least five years of experience working in a Lounge or Restaurant in a similar or related environment.
• At least three years of Lounge or Restaurant management experience in a similar or related environment.
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
• Non-Gaming Card
• Alcohol Awareness Card
• Food Handling Card