Summary Statement:

The General Manager Lounge (GM) is the strategic leader of a high-volume, luxury bar and restaurant, responsible for driving operational excellence, financial performance, and guest satisfaction. This role oversees all aspects of venue management from team leadership and service execution to marketing strategy and compliance, ensuring the venue delivers an exceptional guest experience aligned with the brand’s upscale identity. The GM leads department heads, supervises operations, and cultivates a high-performance culture through coaching, accountability, and innovation.

Primary Job Duties: Includes but is not limited to:

• Maintain full visibility across the venue to ensure ambiance, service, and cleanliness meet luxury standards.
• Address guest opportunities with professionalism and resolve issues to ensure satisfaction and loyalty.
• Drive revenue and profitability through strategic planning, cost control, and sales initiatives.
• Oversee budgeting, forecasting, and P&L management; ensure timely variance reporting and financial accuracy.
• Lead recruitment, onboarding, training, and performance management of all staff and management personnel.
• Approve purchase orders, manage inventory levels, and enforce strict inventory controls.
• Ensure compliance with health, safety, sanitation, and licensing regulations (SNHD, OSHA, Gaming, Fire Dept.).
• Collaborate with Public Relations and marketing teams to execute campaigns that elevate brand visibility and drive traffic.
• Maintain highest standards of food and beverage quality, presentation, and service consistency.
• Monitor market trends and competitor activity to identify growth opportunities and refine strategy.
• Oversee venue’s social media presence and ensure alignment with brand voice and promotional goals.
• Partner with Sales and Events teams to ensure flawless execution of private events and banquets.
• Maintain open communication with executive leadership and report major operational updates.
• Ensure accurate completion of financial reports, payroll, scheduling, and operational documentation.
• Support entertainment and technical production to create a dynamic and engaging guest atmosphere.
• Enforce responsible alcohol service protocols and manage intoxicated or disruptive guests with discretion.
• Oversee daily opening, running, and closing duties; ensure all areas are clean, stocked, and guest ready.
• Participate in promotional activities, modeling programs, and media campaigns as needed.
• Use personal device for operational tasks, communication, and document review.

Qualifications: Includes but is not limited to:

• Working knowledge of food and wine evaluation and selection.
• Proficient in financial management.
• Familiar with restaurant management software system(s).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holiday.

Minimum Education and Experience:

• Minimum 5 years of experience in high-volume hospitality (restaurant, nightclub, dayclub, or entertainment venue).
• Minimum 3 years in a senior leadership or general management role.
• Must be at least 21 years of age.
• Proven track record of managing luxury hospitality operations.
• High school diploma.

Preferred:

• Bachelor’s degree in hospitality, Business, or related field.
• Experience with POS systems (Micros, UrVenue, FEVO, etc.).
• Background in luxury resorts, beach clubs, or nightclub environments.
• Experience in marketing, event planning, and brand development.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Food Handler Card
  • Alcohol Awareness Card
  • Non-Gaming Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.

Primary Job Duties Includes, but is not limited to:

• Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
• Maintain and manage sales system database.
• Generate and amend sales contracts, addendums, and other sales documents.
• Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
• Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
• Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
• Assist Sales team with coordinating and arranging customer interactions.
• Provide excellent customer service to customers and clients on behalf of the Sales organization.
• Effectively address stressful situation with poise, discretion, and kindness.
• Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
• Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
• Process requests as needed by Manager or Director.
• Obtain and maintain position-specific licensing.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
• Excellent written and verbal communication skills presenting information clearly.
• Excellent Customer Service Skills
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma or equivalent.
• Minimum two years' experience in Hotel Sales or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in an office environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 20 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Model Bus Runner is the backbone in a quick and fast paced lounge/bar environment and contributes to the success of the restaurant. The Model Bus Runner will assist and support both front of house and back of house.

Primary Job Duties: Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Cocktail Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Previous Food & Beverage experience.
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School diploma or equivalent.
• At least 21 years of age.
• At least six months of customer service experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Food Handlers Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical bar/restaurant environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Vice President, Korean Marketing is responsible for maintaining and developing relationships with targeted gaming patrons to generate incremental revenues. The ideal candidate should have a strong following of premium mass and high-end gaming guests, while consistently demonstrating the ability to attract new business at these levels.

Primary Job Duties:  Includes but is not limited to:

• Bring high net individuals who contribute gaming revenue.
• Greet patrons upon arrival and departure and maintain contact with hosted patrons during their visit.
• Educate and assist resort patrons on all gaming and non-gaming offerings throughout the resort.
• Exhibit strong telemarketing skills to fill events and drive profitable resort revenue.
• Manage guest complaints and discrepancies efficiently and courteously.
• Interact with players in person, via telephone, email, text message, and written correspondence.
• Represent the property as a role model of customer service and professionalism.
• Assist convention sales and hotel operations in registering and checking patrons in.
• Provide feedback and information to team and property leadership regarding guest suggestions, concerns, or issues.
• Participate in brainstorming and planning sessions for the Resort Relationship Marketing program.
• Oversee all aspects of guest visits, including booking spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establishing casino credit, and overseeing folio check-out.
• Safeguard the confidential nature of all departmental and company records.
• Approve casino credit and accept responsibility for collecting outstanding casino credit markers.
• Host on-site and off-site events in Las Vegas and beyond (e.g., casino tournaments, Raiders & Golden Knights suite, Nascar, golf tournaments).
• Use personal devices for job-related tasks and review of company documents.
• Perform other duties as assigned.

Qualifications:  Includes but is not limited to:

• Fluent in English and Korean
• Capable of working as part of a team to foster guest loyalty, increase visitation frequency, and grow incremental gaming/non-gaming revenue.
• Possess excellent communication skills, tact, judgment, high moral integrity, and a strong work ethic.
• Ability to perform multiple tasks simultaneously and meet/exceed revenue generation expectations and goals.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Effective communication skills in English, with a polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Preferred: 

• Strong existing following of mass premium and high-end patrons.
• Previous experience working in a large, luxury resort setting.
• Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• At least 21 years of age.
• High school diploma or equivalent.
• Minimum of ten years of experience in casino marketing.
• Minimum of three years of leadership/management experience in a related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Nevada Gaming Registration

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a luxury property setting, must be able to navigate front and back of house areas.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The fitness attendant is responsible for the general supervision of the fitness center. The attendant welcomes our guests and works to ensure that they have a safe and enjoyable experience. This position is also responsible for maintaining the weights and cardiovascular fitness areas to make sure equipment is clean, functioning properly and used according to the rules of the facility.

Primary Job Duties:  Includes but is not limited to:

• Welcome and interact with guests as they call, enter and exit the facility. 
• Maintain up-to-date knowledge of facility products, features and amenities.
• Assist guest with spotting and education on how to properly utilize equipment.
• Ensure the fitness area remains clean and organized.
• Disinfect and clean equipment.
• Actively supervise the fitness and cardio areas.
• Perform opening/closing procedures of the fitness floor and cardio areas.
• Complete end of shift reports efficiently and correctly.
• Attend and participate in support training and staff meetings.
• Provide personal training sessions to guests with booked appointments.
• Provide stretch and recovery services to guests with booked appointments.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested

Qualifications: Includes but is not limited to:

• Interact with all guests in a luxury setting, using elegant language and behavior.
• Ability to multi-task, to ensure guest service while also attending to the stocking and cleanliness of the fitness center.
• Ability to work an active shift, the majority of which is spent standing and walking.
• Attention to detail to ensure cleanliness and organization of the fitness center at all times.
• Knowledge of fitness equipment and amenities to assist with any guest questions or requests.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Minimum Education and Experience:

• At least six months of experience in recreation, fitness and/or wellness facility or a similar or related field.
• Working knowledge of various fitness equipment.
• At least 18 years of age.

Preferred:

• Previous fitness center and/or spa experience.
• Certified personal trainer or a similar or related role.
• Knowledge of various fitness programs, from basic exercises to more challenging training sessions.
• Previous experience working in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 100 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Beverage Supervisor is responsible for assisting the Manager in managing the daily operations of the Beverage department. This position will ensure that all Team Members provide the highest quality of service and exceed guest expectations.

Primary Job Duties: – Includes but is not limited to:

• Supervise, manage and monitor performance and provide leadership to the Team Members within the Beverage department.
• Maintain administrative functions such as scheduling, time and attendance records, and staffing levels.
• Operate the Beverage department efficiently within pre-established cost controls.
• Ensure the department is in accordance with Health Department standards.
• Support all areas of the Beverage department by ensuring beer, wine and spirits are stocked and properly inventoried.
• Ensure customer satisfaction through application of Resorts World service standards.
• Resolve guest issues courteously and promptly.
• Ensure team members obtain and maintain position-specific licensing.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• Proficient knowledge of various beverages, cigars, and how to effectively control costs.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Professional appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor a team.

Preferred: 

• Prior experience in a leadership or management position.
• Prior experience managing a workforce of over 100 team members.
• Previous experience with Forbes Industry Standards
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• At least 21 years of age.

Preferred:

• Some college or formal secondary education

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical office/restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Email Marketing Manager will support the execution and optimization of email and SMS campaigns that drive engagement, revenue, and customer loyalty. This role combines creative precision with data-driven strategy, ensuring flawless campaign deployment, insightful performance analysis, and alignment with brand voice and audience segmentation. Working closely with the Email Marketing Manager, the Manager will help bring multi-channel campaigns to life through dynamic content setup, QA, testing, reporting, and automation workflows.

Primary Job Duties: – Includes but is not limited to:

• Build and deploy promotional, lifecycle, and triggered email and SMS campaigns using the company’s ESP or marketing automation platform.
• Code responsive HTML emails from templates and ensure proper rendering across devices and email clients.
• Manage audience segmentation, suppression lists, personalization tokens, and dynamic content blocks for targeted messaging.
• Conduct thorough pre-send QA, including link checks, image rendering, tracking, alt text, and compliance with CAN-SPAM regulations.
• Coordinate creative assets, copy, and campaign approvals across internal teams to meet deadlines.
• Set up and analyze A/B tests for subject lines, creative variations, and send times to optimize performance.
• Monitor key KPIs such as delivery, open rate, click-through rate, conversions, unsubscribe rate, and revenue attribution; provide post-send reports with actionable insights.
• Support the development and documentation of automated workflows and triggered communications to enhance lifecycle marketing efforts.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• 2–4 years of hands-on experience with email marketing platforms (Salesforce Marketing Cloud, Adobe Campaign, Oracle Responsys, or similar).
• Proficiency in HTML/CSS for email and comfort with dynamic tags or AMP script-like scripting.
• Strong understanding of deliverability, CAN-SPAM compliance, and email best practices.
• Analytical mindset with experience interpreting campaign data and building performance reports.
• Excellent attention to detail and ability to manage multiple deadlines simultaneously.
• Familiarity with SMS, push notifications, or customer data platforms (CDPs).
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred:

• Bachelor’s Degree in Marketing or Communications; or equivalent education and experience.
• Previous experience in a luxury hospitality or entertainment environment.
• Previous experience working in a global advertising agency.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States 

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in an office
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The Model Bus Runner is the backbone in a quick and fast paced lounge/bar environment and contributes to the success of the restaurant. The Model Bus Runner will assist and support both front of house and back of house.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Maintain a clean, sanitized and organized work area.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications – Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Previous Food & Beverage experience.
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age
• At least six months customer service experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Assistant Director Sales, Weddings & Large Parties is a senior leadership role responsible for the strategic vision, operational oversight, and revenue growth of the weddings and social events portfolio. This includes weddings, milestone celebrations, bachelorette experiences, wellness retreats, and other curated social events across the resort. The Assistant Director ensures that all events deliver exceptional guest experiences while driving financial performance and long-term business success.

This role provides leadership for the Social Events department, directing team performance, developing innovative offerings, and collaborating across departments to achieve organizational goals. The Assistant Director shapes the overall strategy for group sales, event execution, and guest engagement, ensuring alignment with the resort’s brand and core values.

The ideal candidate is an influential leader with deep expertise in luxury event management, business strategy, and team development. They cultivate a culture of excellence, integrity, and collaboration, and ensure all operations comply with applicable laws, regulations, and company policies.

Primary Job Duties: – Includes but is not limited to:

• Implement and develop strategic plans to drive Weddings and Celebrations.
• Lead the Social Events department, providing guidance, mentorship, and professional development to managers and staff
• Collaborate with the Executive Director of Events, Director of Catering & Conference Services and Hotel Sales to develop and execute a sales plan that aligns with the department and organizations' objectives throughout the year.
• Contract with Groups for rooms, space, and other events on property needs.
• Partner with Banquets and operational departments on execution of the events as applicable.
• Develop unique packages for Weddings, Bachelor and Bachelorette parties, reunions, birthday celebrations and social catering events.
• Partner with internal departments to develop pricing strategies for both packages and one-off offerings.

• Build and maintain strong relationships with key clients, vendors, and partners to strengthen the resort’s brand and market presence.
• Collaborate with Marketing department to develop collateral, sales materials and landing page tactics to drive the best results.
• Work with Leisure Sales team to develop strategies to target Travel Industry partners on ways to grow the revenue.
• Partner with third party partners to promote and book activities and experiences on property.
• Develop relationships with local agencies that specialize in Celebration travel to create custom packages.
• Plan and host on property engagements to include site inspections, familiarization visits and partner entertainment to drive awareness to the resort and enhance partnerships.
• Manage and delegate tasks to coordinator, as appropriate, to ensure business success and support.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• At least five years of experience in Hotel Sales, Catering Sales or Event Planning.
• At least three years of previous management experience in a Hotel Sales, Catering Sales or Event Planning environment.
• Must be able to work well in a team environment, communicate well, and provide feedback to fellow members of the team to achieve mutual goals.
• Excellent written and verbal communication skills.
• Ability to successfully mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Bachelor’s degree in related field.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:    

• At least two years in a leadership/management experience in a similar or related field. 
• Previous experience in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:

Physical Demands:

• Work is typically performed at desk assisting guests.  
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced dining environment and contributes to the success of the restaurant. The Bus Runner will assist and support both front of house and back of house.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support food servers and fountain workers.
• Maintain a clean, sanitized and organized work area.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Restock all required supplies in each
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 18 years of age.

Preferred:

• At least one year of previous Busperson experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 60lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.