2025-8685 Hostperson, Genting Palace

Req ID: 2025-8685

Location

Resorts World Las Vegas

Category

RWLV Food Beverage

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Summary Statement:

The Hostperson is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful...

Summary Statement:

The Hostperson is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful guest service.

Primary Job Duties: Includes but is not limited to:

  • Greet and welcome all guests upon entering the venue.
  • Anticipate the guests' needs and respond appropriately with a sense of urgency.
  • Bid farewell to all guests upon departing and extend an invitation to return to visit soon.
  • Oversee daily restaurant reservations and pre-seating assignment, when necessary.
  • Answer restaurant telephone courteously, quickly and efficiently.
  • Perform all opening and closing duties based upon shift assignment.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Rotate to other Food & Beverage outlets/venues, as necessary.
  • Ensure all Resorts World core values and property and department standards are implemented and applied.
  • Obtain and maintain position-specific licensing.
  • Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
  • Other duties as assigned.

Qualifications: Includes but is not limited to:

  • Ability to work varied shifts, including nights, weekends and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred

  • Working knowledge restaurant table management software systems.
  • Previous experience working in a large, luxury resort setting.
  • Previous experience as a Hostperson or a Server in a similar or related field. 

Minimum Education and Experience:

  • At least one year of previous food and beverage experience in a similar or related field.
  • At least 21 years old.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Ability to obtain the following:
    • Alcohol Awareness Card
    • Food Handler Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • How is work typically performed? Typical restaurant/bar environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
  • Prolonged sitting/standing.
  • Bending and reaching.
  • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.
  • Eye/hand coordination.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

2025-9780 Executive Director, Food and Beverage

Req ID: 2025-9780

Location

Resorts World Las Vegas

Category

RWLV Food Beverage

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Summary Statement:

The Executive Director of Food & Beverage provides strategic leadership and operational oversight for all F&B outlets within a luxury casino resort. This role is responsible for driving profitability, ensuring exceptional guest experiences, and aligning F&B operations with the...

Summary Statement:

The Executive Director of Food & Beverage provides strategic leadership and operational oversight for all F&B outlets within a luxury casino resort. This role is responsible for driving profitability, ensuring exceptional guest experiences, and aligning F&B operations with the property’s brand standards and gaming strategy. The ideal candidate will possess deep financial acumen, a passion for luxury service, and the ability to lead complex, 24/7 operations in a regulated environment.

Primary Job Duties: Includes but is not limited to:

  • Develop and execute a comprehensive F&B strategy aligned with the casino’s luxury brand and business goals.
  • Oversee financial performance including budgeting, forecasting, cost control, and revenue optimization through menu engineering and promotional initiatives.
  • Lead and supervise daily operations across multiple venues including restaurants, bars, lounges, banquets, and buffet outlets.
  • Partner with Executive Chef to guide menu development and maintain exceptional product quality and presentation.
  • Collaborate with marketing and revenue teams to create high-impact promotions, events, and sponsorship-driven packages.
  • Cultivate vendor relationships and negotiate contracts to ensure premium product sourcing and favorable terms.
  • Ensure compliance with all health, safety, sanitation, and gaming regulations.
  • Drive Forbes luxury service standards and lead initiatives to achieve and maintain high ratings.
  • Build strong relationships with bargaining partners and ensure contract compliance.
  • Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
  • Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

  • Strategic thinking and financial management expertise.
  • Deep understanding of luxury service standards and guest experience design.
  • Strong leadership and team development skills, including mentoring and succession planning.
  • Ability to manage complex operations in a 24/7 casino environment.
  • Knowledge of gaming regulations and hospitality compliance standards.
  • Exceptional communication and interpersonal skills, especially with VIP clientele and bargaining representatives.
  • Must be comfortable being highly visible and approachable in public areas for extended periods to ensure guest satisfaction and operational excellence.
  • Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

  • High school diploma or equivalent required.
  • Minimum 5–7 years of progressive F&B leadership experience, preferably in a luxury or casino environment.
  • At least 21 years of age.

Preferred:

  • Bachelor’s degree in hospitality management, business administration, or related field.
  • Advanced training or certifications in food safety, luxury service, or financial management.
  • Pre-opening experience in a luxury hospitality or casino setting.
  • Previous experience working in a large, luxury resort setting.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Ability to obtain the following:
    • Alcohol Awareness Card
    • Food Handler Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to stand and walk for prolonged periods (up to an entire shift) to oversee multiple outlets, events, and guest areas.
  • Ability to work in a fast-paced, high-volume resort environment that requires continuous presence on the floor, visibility to guests, and active engagement with team members.
  • Requires the ability to observe guest interactions, read menus, financial reports, and operational documents, and to hear and respond promptly to guest or team member needs.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

2025-9906 Ambassador, VIP Services (Butler) - Crockfords

Req ID: 2025-9906

Location

Resorts World Las Vegas

Category

RWLV Food Beverage

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Summary Statement:

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest...

Summary Statement:

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.

Primary Job Duties: Includes but is not limited to:

  • Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
  • Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
  • Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
  • Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
  • Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
  • Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
  • Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
  • Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

  • Excellent customer service skills.
  • Ability to work varied shifts, including weekends and holidays.
  • Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
  • Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
  • Professional appearance and demeanor.
  • Ability to effectively communicate in English.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
  • Wine knowledge, Food services etiquette.

Preferred:

  • Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
  • Trained in Forbes Travel Guide standards.
  • Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
  • Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
  • Fluent in more than one language.

Minimum Education and Experience:

  • At least 21 years of age.
  • High School Diploma or equivalent.
  • Minimum four years of Customer Service experience in a luxury resort.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.
  • Ability to obtain the following:
    • Food Handler Card
    • Alcohol Awareness Card
    • Non-Gaming Card
    • Nevada Driver's License
    • Current DMV report

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in fast-paced work environment and adopt to changes.
  • Ability to work in Kitchen and Pantries slippery environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
  • Prolonged sitting/standing.
  • Bending and reaching.
  • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 20 lbs.
  • Eye/hand coordination.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

2025-9965 Cook, Famous Foods

Req ID: 2025-9965

Location

Resorts World Las Vegas

Category

RWLV Day/Nightclub; RWLV Food Beverage

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Summary Statement:

The Non-Union Cook at Famous Foods will be responsible for supporting the outlet kitchen chefs and assisting with supporting kitchen staff. This role will work on multiple stations within the kitchen and ensure the preparation and quality of food are to outlet...

Summary Statement:

The Non-Union Cook at Famous Foods will be responsible for supporting the outlet kitchen chefs and assisting with supporting kitchen staff. This role will work on multiple stations within the kitchen and ensure the preparation and quality of food are to outlet standards.

Primary Job Duties: Includes but is not limited to:

  • Preparation of food according to restaurant recipes and/or guests’ request(s).
  • Assist multiple stations with food prep, cooking and plating (e.g. broiler, sauté, fryer, garde manger, etc.…), when needed.
  • Maintain the highest level of food presentation and quality.
  • Ensure sanitation procedures and organization of work area(s).
  • Adhere to all health code regulations and standards.
  • Maintain food and supply inventory and notify management of restocking requirements.
  • Attend and participate in daily briefings or pre-shifts.
  • Obtain and maintain position-specific licensing.
  • Ensure all Resorts World core values and property and department standards are implemented and applied.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Other duties as assigned.
  • Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

  • Ability to translate recipes into dishes.
  • Compatible knife skills.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
  • Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

  • At least one year of cooking experience in a full service, fine dining restaurants or similar environment.
  • At least 18 years of age.

Preferred:

  • Degree in Culinary Arts or a related field or training.
  • Previous experience in a large, luxury resort setting.
  • Previous experience in International and American cooking.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States.
    • Ability to obtain the following:
      • Food handler Card

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
    • Prolonged Walking/Standing.
    • Bending and reaching.
    • Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
    • Eye/hand coordination.
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    2025-9988 Manager, Resort Services

    Req ID: 2025-9988

    Location

    Resorts World Las Vegas

    Category

    RWLV Hotel

    Apply Now

    Summary Statement:

    The Resort Services Manager at Resorts World Las Vegas will share our guests’ passions, providing insider access to what is new and what is next.  This role will manage the day-to-day operations within the contact center.

    Primary Job...

    Summary Statement:

    The Resort Services Manager at Resorts World Las Vegas will share our guests’ passions, providing insider access to what is new and what is next.  This role will manage the day-to-day operations within the contact center.

    Primary Job Duties: Includes but is not limited to:

    • Lead the Resort Services team in achieving their operational and financial goals.
    • Oversee the various call queues such as external/internal Reservations, Resort Marketing Reservations, Wholesale, Digital Communications, and in-house guest calls.
    • Manage day-to-day operations for the Resort Services department and assist with short- and long-term planning.
    • Monitor Resort Services activities continually, making quick decisions to offset demand on skill sets, reducing abandonment rates and service levels.
    • Responsible for recruiting, interviewing, hiring and corrective actions.
    • Manage, train, coach, recognize, motivate, and mentor agents to meet or exceed all department key performance indicators (KPI’s).
    • Address guest concerns that require management’s attention promptly.
    • Redemption of guests’ promotions, issuance of comps and reviewing of guests’ play.
    • Prepare and submit accurate payroll information on a bi-weekly basis.
    • Prepare, review, and adjust agent schedules as needed.
    • Maintain cleanliness and tidiness of the applicable area and entire property.
    • Ensure all Resorts World core values and property and department standards are implemented and applied.
    • Obtain and maintain position-specific licensing.
    • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
    • Other duties as assigned.

    Qualifications: Includes but is not limited to:

    • Ability to effectively communicate in English.
    • Ability to work varied shifts, including nights, weekends and holidays.
    • Polished appearance and demeanor.
    • Excellent customer service skills.
    • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
    • Ability to successfully lead and mentor a team.

    Preferred

    • Working knowledge of Opera, HotSOS and/or Synkros by Konami.
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • At least 21 years of age.
    • High School Diploma or equivalent.
    • Minimum three years Leadership/Management experience in Hotel Operations, Call Center or similar environment.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States.
    • Ability to obtain the following:
      • Nevada Gaming Registration

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Work is typically performed in an office environment.
    • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
    • Prolonged sitting/standing.
    • Bending and reaching.
    • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 20 lbs.
    • Eye/hand coordination.
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    JR-00324 Lead Representative, Casino Credit

    Req ID: JR-00324

    Location

    Resorts World Las Vegas

    Category

    RWLV Finance Acctg

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    Summary Statement:

    The Lead Representative, Casino Credit is responsible for assisting in the daily Credit operations and providing support to the management team with implementing and achieving department goals. This position will work alongside the Credit Representatives and perform administrative functions...

    Summary Statement:

    The Lead Representative, Casino Credit is responsible for assisting in the daily Credit operations and providing support to the management team with implementing and achieving department goals. This position will work alongside the Credit Representatives and perform administrative functions while providing guidance and assistance. The ideal candidate creates a work environment that supports our core values, and promotes integrity, teamwork, performance, recognition, mutual respect, and team member satisfaction. All duties are to be performed in accordance with departmental and Resorts World policies and procedures.

    Primary Job Duties: – Includes but is not limited to:

    • Monitor and verify Clerks’ performance to ensure accuracy on things such as the coordination, gathering and entering of data from credit applications and reports, as well as the collected bank and gaming history information.
    • Support the Manager of Casino Credit and Credit Executives with implementing and achieving department goals that support the overall property strategic tactics.
    • Manage Human Resources responsibilities to include quality training, staff motivation, feedback and development, promotions, and discipline.
    • Assist management with conducting the training of new hires and existing staff as needed.
    • Provide effective feedback to ensure the department is providing the high level of service as expected.
    • Ensure all daily reporting is printed, posted, and distributed appropriately.
    • Maintain documents and file information according to departmental procedures and ensure compliance.
    • Assist with inquiries from credit clerks, customers, and internal company representatives.
    • Ensure compliance with Title 31 and AML/SARC compliance policies and procedures.
    • Assist Casino Marketing, Executives and other external requests as needed.
    • Obtain and maintain position-specific licensing.
    • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
    • Perform other job-related duties as requested.

    Qualifications: – Includes but is not limited to:

    • Ability to work varied shifts, including nights, weekends, and holidays.
    • Ability to effectively communicate in English.
    • Polished appearance and demeanor.
    • Excellent customer service skills.
    • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
    • Ability to work varied shifts, including nights, weekends, and holidays.

    Preferred

    • Working knowledge of Microsoft Applications (example Word, Excel).
    • Working knowledge of gaming regulations.
    • Working knowledge of a currency counter
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • At least 21 years of age.
    • High School Diploma or equivalent.
    • Minimum of one year of previous casino credit experience in a similar or related field.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
    • Ability to obtain the following:
      • Nevada Gaming Registration

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Work is typically performed in an office environment.
    • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
    • Prolonged sitting/standing.
    • Bending and reaching
    • Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 20 lbs.
    • Eye/hand coordination
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    JR-00328 Manager, Social Media

    Req ID: JR-00328

    Location

    Resorts World Las Vegas

    Category

    RWLV Marketing

    Apply Now

    Summary Statement:

    As the Social Media Manager for Resorts World Las Vegas, you will be responsible for implementing the overall social media strategy for the resort. Your role will involve developing strategic plans that disrupt the market and introduce innovative approaches to social media...

    Summary Statement:

    As the Social Media Manager for Resorts World Las Vegas, you will be responsible for implementing the overall social media strategy for the resort. Your role will involve developing strategic plans that disrupt the market and introduce innovative approaches to social media marketing, positioning us competitively alongside other luxury Fortune 500 brands beyond the hospitality sector.

    Primary Job Duties:  Includes but is not limited to:

    • Report to and collaborate closely with the Senior Manager to develop Resorts World Las Vegas’ social media strategies from content ideation and development to execution and engagement.
    • Proficient in copywriting and ability to create and manage design teams for daily content in the format of Instagram Stories, vertical video, and other content types.
    • Develop, coordinate, and execute photo and video shoots in collaboration with internal teams, agency partners, and on-property stakeholders, ensuring all production aligns with brand standards, timelines, and business objectives.
    • Manage daily content capture & scheduling, community management and guest care across resort channels.
    • Develop and manage monthly campaigns and other reporting needs to leverage data and insights that help optimize strategy.
    • Monitor the resort’s social reputation with ability to perform crisis management and escalate issues to the appropriate internal stakeholders.
    • Develop and deliver social media promotions, plans, and timelines to support business objectives.
    • Stay apprised of industry advancements within the social media landscape and revise channel strategy based on impact.
    • Clearly communicate and translate creative concepts into actionable direction that aligns with Resorts World Las Vegas’ luxury positioning, ensuring cohesive storytelling across social platforms.
    • Ability to execute influencer programs and familiarity with managing against all FTC guidelines and regulations.
    • Cultivate and manage communication with property liaisons and grow collaborative partner relationships.
    • Perform other job-related duties as requested.

    Qualifications:  Includes but is not limited to:

    • Ability to effectively communicate in English.
    • Experience with working within enterprise social media monitoring platforms such as Microsoft Suite, Upfluence, Sprout, Adobe, etc.
    • Managing multiple complex organic social campaigns across multiple brands, simultaneously.
    • Proficient in social media channels, specifically Facebook, TikTok, Instagram, X, Pinterest, LinkedIn, YouTube, and other emerging platforms.
    • Adobe Creative Suite, Photoshop, and photography skills a plus.
    • Project management skills that enable the ability to manage multiple priorities in a fast paced and deadline driven environment.
    • Excellent customer service skills.
    • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
    • Ability to successfully mentor a team.
    • Ability to work varied shifts, including nights, weekends, and holidays.

    Preferred

    • Knowledge and experience leveraging social media in support of larger integrated brand campaigns within hospitality, entertainment, or luxury sector.
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • At least 21 years of age.
    • Bachelor’s Degree or higher in Marketing, Communications, Digital Media, or related field.
    • Minimum of five years of experience within social media marketing and online community or a related operational area/field.
    • Minimum of three years of related operational management experience at a similar leadership level.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States.

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Work is typically performed in an office environment.
    • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
    • Prolonged sitting/standing.
    • Bending and reaching.
    • Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
    • Eye/hand coordination.
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    JR-00362 Bartender, Relief/Extra

    Req ID: JR-00362

    Location

    Resorts World Las Vegas

    Category

    RWLV Food Beverage

    Apply Now

    Summary Statement:

    The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

    Primary Job Duties: – Includes but is not limited...

    Summary Statement:

    The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

    Primary Job Duties: – Includes but is not limited to:

    • Prepare and serve alcoholic and non-alcoholic drinks in accordance with property recipes.
    • Provide food and beverage service to all guests while seated at the bar.
    • Review identification of customers to verify they are of legal drinking age.
    • Process customer payments utilizing company POS system.
    • Peel, slice and pit fruit safely for garnishing drinks.
    • Manage the cleanliness and aesthetic of the bar top.
    • Ensure cleanliness of bar equipment and working areas.
    • Monitor inventory and restock bar inventory.
    • Ensure all Resorts World core values and property and department standards are implemented and applied.
    • Obtain and maintain position-specific licensing.
    • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
    • Other duties as assigned.

    Qualifications: – Includes but is not limited to:

    • Possession of Local Bartender’s Union 165 Pour Card.
    • Strong knowledge of standard drink recipes and use of bar equipment.
    • Proficient knowledge of spirits, wine and beer.
    • Working knowledge of POS systems and item entry.
    • Ability to work varied shifts, including nights, weekends and holidays.
    • Ability to effectively communicate in English.
    • Polished appearance and demeanor.
    • Excellent customer service skills.
    • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

    Preferred

    • Sommeliers Certification or similar professional beverage certifications.
    • Previous experience in a large, luxury resort setting.

    Minimum Education and Experience:

    • High School Diploma
    • At least six months to one year of previous experience as a Bartender or Mixologist in a similar or related field.
    • At least 21 years of age.

    Preferred:

    • Some college or formal secondary education
    • At least two years of previous bartending experience in an upscale/fine dining restaurant or casino.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
    • Ability to obtain the following:
      • Alcohol Awareness Card
      • Craft Card (Union Pour Card)
      • Food Handling Card
      • Non-Gaming Card

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • How is work typically performed? Typical bar/restaurant environment.
    • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
    • Prolonged sitting/standing
    • Bending and reaching
    • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
    • Eye/hand coordination
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    JR-00385 Lounge Server, Here Kitty Kitty

    Req ID: JR-00385

    Location

    Resorts World Las Vegas

    Category

    RWLV Food Beverage

    Apply Now

    Summary Statement:

    The Model Lounge Server will provide elegant, warm and responsive service to create an exceptional experience for all guests while taking and serving beverage orders. The Model Lounge Server will handle all financial transactions accurately and effectively market the venue during their...

    Summary Statement:

    The Model Lounge Server will provide elegant, warm and responsive service to create an exceptional experience for all guests while taking and serving beverage orders. The Model Lounge Server will handle all financial transactions accurately and effectively market the venue during their shift.

    Primary Job Duties: – Includes but is not limited to:

    • Greet and welcome all guests in a professional manner.
    • Maintain dialogue with all cultures while upholding a warm, positive and friendly persona.
    • Obtain beverage orders from guests and enter orders in point of sales system.
    • Deliver food and beverages, including alcoholic options to guests.
    • Ensure that all orders are accurate and delivered to each table in a timely manner.
    • Collaborate with bartenders and kitchen team members to ensure accuracy of order.
    • Maintain knowledge of house drinks and menu items.
    • Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
    • Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
    • Ensure assigned areas are always clean and clutter-free. 
    • Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and perform model/presenter tasks.
    • Pose for pictures as requested by management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue.
    • Ensure all Resorts World core values and property and department standards are implemented and applied.
    • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
    • Perform other job-related duties as requested.

    Qualifications: – Includes but is not limited to:

    • Proficient bottle service knowledge (wine, champagne and high-end spirits).
    • Previous modeling experience.
    • Working knowledge of Forbes standards and POS systems.
    • Polished appearance and demeanor.
    • Excellent customer service skills.
    • Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
    • Ability to work varied shifts, including nights, weekends and holidays.

    Preferred

    • Previous experience working in a luxury lounge or ultra-lounge setting.
    • Previous experience in a Cocktail or Lounge Server position in a similar or related field.
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • High School Diploma
    • At least six months of previous customer service experience in a similar or related field.
    • At least six months of previous cash handling experience.
    • At least 21 years of age.

    Preferred:

    • Some college or bachelor’s degree

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
    • Ability to obtain the following:
      • Alcohol Awareness Card
      • Non-Gaming Card
      • Food Handling Card

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • How is work typically performed? Typical restaurant/lounge environment
    • Lounge setting
    • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
    • Prolonged sitting/standing
    • Bending and reaching
    • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
    • Eye/hand coordination
    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

    JR-00435 Manager, Floor Ops - Zouk Nightclub

    Req ID: JR-00435

    Location

    Resorts World Las Vegas

    Category

    RWLV Day/Nightclub; RWLV Food Beverage

    Apply Now

    Summary Statement:

    The Zouk Group Operations Manager is responsible for leading, educating, motivating, and energizing the team to provide a world class experience for each guest. This role will ensure food and drink quality, excellent customer service, while maintaining daily presentation of the...

    Summary Statement:

    The Zouk Group Operations Manager is responsible for leading, educating, motivating, and energizing the team to provide a world class experience for each guest. This role will ensure food and drink quality, excellent customer service, while maintaining daily presentation of the venue.

    Primary Job Duties: Includes but is not limited to:

    • Respond to Guest concerns/complaints regarding service or beverages and correct errors or resolve complaints with a positive attitude.
    • Implement, maintain and provide recommendations on operating standards, policies, and procedures to be followed by line level managers and staff members.
    • Maintain highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with company's expectations.
    • Responsible for assisting in hiring, training, management, coaching, counselling, and evaluation of all members of the team.
    • Assist in the day to day operations of Zouk Group venues, including restaurants, lounges, daylife and nightlife.
    • Ensure sales and expenses are being monitored on a daily basis and are properly tracked each day.
    • Overseeing the accurate completion of daily, weekly, and monthly reports and inventories.
    • Create weekly schedules related to staffing, cleaning, and third party vendors. • Ensure health, safety, and sanitation requirements follow the Department of Health, OSHA, Gaming, and any city or state agencies rules and always such as Department of Buildings and Fire Department.
    • Other duties as assigned.

    Qualifications: Includes but is not limited to:

    • Working Knowledge of Microsoft Office (Word / Excel)
    • Knowledge of spirits, wine, champagne, beer and mixed cocktails.
    • Ability to effectively communicate in English.
    • Excellent Customer Service skills
    • Polished appearance and demeanor
    • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
    • Ability to work varied shifts, including nights, weekends and holidays.

    Preferred:

    • Working Knowledge of POS systems
    • Previous experience working in Restaurants and/or Nightlife / Daylife
    • Previous experience working in a large, luxury resort setting.

    Minimum Education and Experience:

    • At least three years of previous experience working in a high-volume restaurant, nightclub, dayclub, entertainment venue or in a similar or related field.
    • At least one year of previous experience in a leadership / management experience in a similar or related field.
    • At least 21 years of age.

    Certificates, Licenses, Regulations:

    • Proof of eligibility to work in the United States
    • Ability to obtain the following:
    • Nevada Gaming Registration
    • Alcohol Awareness Card

    Physical Demands:

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.

    • Prolonged sitting/standing.

    • Bending and reaching.

    • Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.

    • Eye/hand coordination.

    • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.