Summary Statement:

The General Manager Lounge (GM) is the strategic leader of a high-volume, luxury bar and restaurant, responsible for driving operational excellence, financial performance, and guest satisfaction. This role oversees all aspects of venue management from team leadership and...

Summary Statement:

The General Manager Lounge (GM) is the strategic leader of a high-volume, luxury bar and restaurant, responsible for driving operational excellence, financial performance, and guest satisfaction. This role oversees all aspects of venue management from team leadership and service execution to marketing strategy and compliance, ensuring the venue delivers an exceptional guest experience aligned with the brand’s upscale identity. The GM leads department heads, supervises operations, and cultivates a high-performance culture through coaching, accountability, and innovation.

Primary Job Duties: Includes but is not limited to:

• Maintain full visibility across the venue to ensure ambiance, service, and cleanliness meet luxury standards.
• Address guest opportunities with professionalism and resolve issues to ensure satisfaction and loyalty.
• Drive revenue and profitability through strategic planning, cost control, and sales initiatives.
• Oversee budgeting, forecasting, and P&L management; ensure timely variance reporting and financial accuracy.
• Lead recruitment, onboarding, training, and performance management of all staff and management personnel.
• Approve purchase orders, manage inventory levels, and enforce strict inventory controls.
• Ensure compliance with health, safety, sanitation, and licensing regulations (SNHD, OSHA, Gaming, Fire Dept.).
• Collaborate with Public Relations and marketing teams to execute campaigns that elevate brand visibility and drive traffic.
• Maintain highest standards of food and beverage quality, presentation, and service consistency.
• Monitor market trends and competitor activity to identify growth opportunities and refine strategy.
• Oversee venue’s social media presence and ensure alignment with brand voice and promotional goals.
• Partner with Sales and Events teams to ensure flawless execution of private events and banquets.
• Maintain open communication with executive leadership and report major operational updates.
• Ensure accurate completion of financial reports, payroll, scheduling, and operational documentation.
• Support entertainment and technical production to create a dynamic and engaging guest atmosphere.
• Enforce responsible alcohol service protocols and manage intoxicated or disruptive guests with discretion.
• Oversee daily opening, running, and closing duties; ensure all areas are clean, stocked, and guest ready.
• Participate in promotional activities, modeling programs, and media campaigns as needed.
• Use personal device for operational tasks, communication, and document review.

Qualifications: Includes but is not limited to:

• Working knowledge of food and wine evaluation and selection.
• Proficient in financial management.
• Familiar with restaurant management software system(s).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holiday.

Minimum Education and Experience:

• Minimum 5 years of experience in high-volume hospitality (restaurant, nightclub, dayclub, or entertainment venue).
• Minimum 3 years in a senior leadership or general management role.
• Must be at least 21 years of age.
• Proven track record of managing luxury hospitality operations.
• High school diploma.

Preferred:

• Bachelor’s degree in hospitality, Business, or related field.
• Experience with POS systems (Micros, UrVenue, FEVO, etc.).
• Background in luxury resorts, beach clubs, or nightclub environments.
• Experience in marketing, event planning, and brand development.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Food Handler Card
  • Alcohol Awareness Card
  • Non-Gaming Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Master Cook, causal dining works on all stations within the kitchen, conducts product inventories, ensures the preparation and quality are to outlet standards, and fulfilling job responsibilities to support the department and maximize opportunities for...

Summary Statement:

The Master Cook, causal dining works on all stations within the kitchen, conducts product inventories, ensures the preparation and quality are to outlet standards, and fulfilling job responsibilities to support the department and maximize opportunities for success.

Primary Job Duties: – Includes but is not limited to:

• Evaluate cooked food before serving to guest to ensure the highest level of taste and presentation.
• Assist multiple stations with food prep, cooking and plating, when needed.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Maintain food and supply inventory levels and notify management of restocking requirements.
• Attend and participate in daily briefings or pre-shifts.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• Ability to translate recipes into dishes.
• Compatible knife skills
• Ability to effectively communicate in English
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience in casual dining operations.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least three years of cooking in a full service, Casual Dining Restaurant
• Degree in Culinary Arts or a related field or training.

• At least 18 years of age.

Preferred:

• Degree in Culinary Arts

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
• Food Handlers Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical kitchen/restaurant environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Vice President, Korean Marketing is responsible for maintaining and developing relationships with targeted gaming patrons to generate incremental revenues. The ideal candidate should have a strong following of premium mass and high-end gaming guests, while consistently demonstrating the...

Summary Statement:

The Vice President, Korean Marketing is responsible for maintaining and developing relationships with targeted gaming patrons to generate incremental revenues. The ideal candidate should have a strong following of premium mass and high-end gaming guests, while consistently demonstrating the ability to attract new business at these levels.

Primary Job Duties:  Includes but is not limited to:

• Bring high net individuals who contribute gaming revenue.
• Greet patrons upon arrival and departure and maintain contact with hosted patrons during their visit.
• Educate and assist resort patrons on all gaming and non-gaming offerings throughout the resort.
• Exhibit strong telemarketing skills to fill events and drive profitable resort revenue.
• Manage guest complaints and discrepancies efficiently and courteously.
• Interact with players in person, via telephone, email, text message, and written correspondence.
• Represent the property as a role model of customer service and professionalism.
• Assist convention sales and hotel operations in registering and checking patrons in.
• Provide feedback and information to team and property leadership regarding guest suggestions, concerns, or issues.
• Participate in brainstorming and planning sessions for the Resort Relationship Marketing program.
• Oversee all aspects of guest visits, including booking spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establishing casino credit, and overseeing folio check-out.
• Safeguard the confidential nature of all departmental and company records.
• Approve casino credit and accept responsibility for collecting outstanding casino credit markers.
• Host on-site and off-site events in Las Vegas and beyond (e.g., casino tournaments, Raiders & Golden Knights suite, Nascar, golf tournaments).
• Use personal devices for job-related tasks and review of company documents.
• Perform other duties as assigned.

Qualifications:  Includes but is not limited to:

• Fluent in English and Korean
• Capable of working as part of a team to foster guest loyalty, increase visitation frequency, and grow incremental gaming/non-gaming revenue.
• Possess excellent communication skills, tact, judgment, high moral integrity, and a strong work ethic.
• Ability to perform multiple tasks simultaneously and meet/exceed revenue generation expectations and goals.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Effective communication skills in English, with a polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Preferred: 

• Strong existing following of mass premium and high-end patrons.
• Previous experience working in a large, luxury resort setting.
• Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• At least 21 years of age.
• High school diploma or equivalent.
• Minimum of ten years of experience in casino marketing.
• Minimum of three years of leadership/management experience in a related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Nevada Gaming Registration

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a luxury property setting, must be able to navigate front and back of house areas.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced environment and contributes to the success of the restaurant. The Bus person Runner will assist and support both front of house and back of house. The bus runner creates a welcoming environment for our guests by ensuring the cabana...

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced environment and contributes to the success of the restaurant. The Bus person Runner will assist and support both front of house and back of house. The bus runner creates a welcoming environment for our guests by ensuring the cabana and daybeds are clean, free from trash and debris, and set up properly. The bus runners deliver food and drinks promptly to our guests and assist clearing tables when needed.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Cocktail Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Previous experience in food and beverage
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least six months customer service experience
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged walking/standing
• Extreme weather
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The VIP Host position markets the nightclub, restaurant, lounge and other services to guests while focusing on the development of a personal clientele list. The ideal candidate assists guests with special requests all while maintaining customer relationships and adhering to Resorts...

Summary Statement:

The VIP Host position markets the nightclub, restaurant, lounge and other services to guests while focusing on the development of a personal clientele list. The ideal candidate assists guests with special requests all while maintaining customer relationships and adhering to Resorts World Las Vegas Service Standards. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices and procedures.

Primary Job Duties: – Includes but is not limited to:

• Deliver a daily/nightly guest list of a preferred clientele on specified days. Book weekly industry groups on specified days. Follow and execute weekly host schedule and visitation rosters day/night.

• Interact, entertain and provide guests with information in a professional, cordial and exemplary manner while recognizing and cultivating regulars. Respond to all guest inquires and requests.
• Drive business through booking reservations, focus on and own casino marketing departments including table, slot, and international marketing.
• Execute weekly goals (guest list, table requirements, and marketing plan).
• Ensure guests are aware of events and supports the execution of them.
• Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and performs model/presenter tasks. Pose for pictures as requested by management; appear in uniform or designated (logo) apparel for promotional/charitable activities at or away from venue.
• Assist in the development of promotional plans in order to increase business levels and sales.
• Maintain social platforms as indicated by management. Post events, communications and participate in marketing campaigns via social media.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• Employ with safe alcohol service, sanitation and safety protocol.
• Strong knowledge of spirits, wine, champagne, beer and mixed cocktails.

• Ability to work varied shifts, including nights, weekends and holidays.

• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Previous experience working in a day club or nightclub.
• Working knowledge of table reservations software.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• High school diploma or equivalent
• At least one year of previous experience as a VIP host and/or Promoter in a similar or related field.
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States

• Gaming registration
• Alcohol Awareness License

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work will be performed indoors and outdoors split between an office and day/nightclub. May require some travel
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Beverage Supervisor is responsible for assisting the Manager in managing the daily operations of the Beverage department. This position will ensure that all Team Members provide the highest quality of service and exceed guest expectations.

Primary Job...

Summary Statement:

The Beverage Supervisor is responsible for assisting the Manager in managing the daily operations of the Beverage department. This position will ensure that all Team Members provide the highest quality of service and exceed guest expectations.

Primary Job Duties: – Includes but is not limited to:

• Supervise, manage and monitor performance and provide leadership to the Team Members within the Beverage department.
• Maintain administrative functions such as scheduling, time and attendance records, and staffing levels.
• Operate the Beverage department efficiently within pre-established cost controls.
• Ensure the department is in accordance with Health Department standards.
• Support all areas of the Beverage department by ensuring beer, wine and spirits are stocked and properly inventoried.
• Ensure customer satisfaction through application of Resorts World service standards.
• Resolve guest issues courteously and promptly.
• Ensure team members obtain and maintain position-specific licensing.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• Proficient knowledge of various beverages, cigars, and how to effectively control costs.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Professional appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor a team.

Preferred: 

• Prior experience in a leadership or management position.
• Prior experience managing a workforce of over 100 team members.
• Previous experience with Forbes Industry Standards
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• At least 21 years of age.

Preferred:

• Some college or formal secondary education

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical office/restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.