2025-9970 General Manager, Lounge
Req ID: 2025-9970
Resorts World Las Vegas
RWLV Food Beverage
Summary Statement:
The General Manager Lounge (GM) is the strategic leader of a high-volume, luxury bar and restaurant, responsible for driving operational excellence, financial performance, and guest satisfaction. This role oversees all aspects of venue management from team leadership and service execution to marketing strategy and compliance, ensuring the venue delivers an exceptional guest experience aligned with the brand’s upscale identity. The GM leads department heads, supervises operations, and cultivates a high-performance culture through coaching, accountability, and innovation.
Primary Job Duties: Includes but is not limited to:
- Maintain full visibility across the venue to ensure ambiance, service, and cleanliness meet luxury standards.
- Address guest opportunities with professionalism and resolve issues to ensure satisfaction and loyalty.
- Drive revenue and profitability through strategic planning, cost control, and sales initiatives.
- Oversee budgeting, forecasting, and P&L management; ensure timely variance reporting and financial accuracy.
- Lead recruitment, onboarding, training, and performance management of all staff and management personnel.
- Approve purchase orders, manage inventory levels, and enforce strict inventory controls.
- Ensure compliance with health, safety, sanitation, and licensing regulations (SNHD, OSHA, Gaming, Fire Dept.).
- Collaborate with Public Relations and marketing teams to execute campaigns that elevate brand visibility and drive traffic.
- Maintain highest standards of food and beverage quality, presentation, and service consistency.
- Monitor market trends and competitor activity to identify growth opportunities and refine strategy.
- Oversee venue’s social media presence and ensure alignment with brand voice and promotional goals.
- Partner with Sales and Events teams to ensure flawless execution of private events and banquets.
- Maintain open communication with executive leadership and report major operational updates.
- Ensure accurate completion of financial reports, payroll, scheduling, and operational documentation.
- Support entertainment and technical production to create a dynamic and engaging guest atmosphere.
- Enforce responsible alcohol service protocols and manage intoxicated or disruptive guests with discretion.
- Oversee daily opening, running, and closing duties; ensure all areas are clean, stocked, and guest ready.
- Participate in promotional activities, modeling programs, and media campaigns as needed.
- Use personal device for operational tasks, communication, and document review.
Qualifications: Includes but is not limited to:
- Working knowledge of food and wine evaluation and selection.
- Proficient in financial management.
- Familiar with restaurant management software system(s).
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer services skills.
- Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- Ability to successfully lead and mentor a team.
- Ability to work varied shifts, including nights, weekends and holiday.
Minimum Education and Experience:
- Minimum 5 years of experience in high-volume hospitality (restaurant, nightclub, dayclub, or entertainment venue).
- Minimum 3 years in a senior leadership or general management role.
- Must be at least 21 years of age.
- Proven track record of managing luxury hospitality operations.
- High school diploma.
Preferred:
- Bachelor’s degree in hospitality, Business, or related field.
- Experience with POS systems (Micros, UrVenue, FEVO, etc.).
- Background in luxury resorts, beach clubs, or nightclub environments.
- Experience in marketing, event planning, and brand development.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
- Food Handler Card
- Alcohol Awareness Card
- Non-Gaming Card
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-00849 Fitness Attendant, Awana Spa & Wellness
Req ID: JR-00849
Resorts World Las Vegas
RWLV Hotel
Summary Statement:
The fitness attendant is responsible for the general supervision of the fitness center. The attendant welcomes our guests and works to ensure that they have a safe and enjoyable experience. This position is also responsible for maintaining the weights and cardiovascular fitness areas to make sure equipment is clean, functioning properly and used according to the rules of the facility.
Primary Job Duties: Includes but is not limited to:
- Welcome and interact with guests as they call, enter and exit the facility.
- Maintain up-to-date knowledge of facility products, features and amenities.
- Assist guest with spotting and education on how to properly utilize equipment.
- Ensure the fitness area remains clean and organized.
- Disinfect and clean equipment.
- Actively supervise the fitness and cardio areas.
- Perform opening/closing procedures of the fitness floor and cardio areas.
- Complete end of shift reports efficiently and correctly.
- Attend and participate in support training and staff meetings.
- Provide personal training sessions to guests with booked appointments.
- Provide stretch and recovery services to guests with booked appointments.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested
Qualifications: Includes but is not limited to:
- Interact with all guests in a luxury setting, using elegant language and behavior.
- Ability to multi-task, to ensure guest service while also attending to the stocking and cleanliness of the fitness center.
- Ability to work an active shift, the majority of which is spent standing and walking.
- Attention to detail to ensure cleanliness and organization of the fitness center at all times.
- Knowledge of fitness equipment and amenities to assist with any guest questions or requests.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Minimum Education and Experience:
- At least six months of experience in recreation, fitness and/or wellness facility or a similar or related field.
- Working knowledge of various fitness equipment.
- At least 18 years of age.
Preferred:
- Previous fitness center and/or spa experience.
- Certified personal trainer or a similar or related role.
- Knowledge of various fitness programs, from basic exercises to more challenging training sessions.
- Previous experience working in a large, luxury resort setting.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
- Prolonged standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 100 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01252 Assistant Sales Director, Weddings & Large Parties
Req ID: JR-01252
Resorts World Las Vegas
RWLV Sales
Summary Statement:
The Assistant Director Sales, Weddings & Large Parties is a senior leadership role responsible for the strategic vision, operational oversight, and revenue growth of the weddings and social events portfolio. This includes weddings, milestone celebrations, bachelorette experiences, wellness retreats, and other curated social events across the resort. The Assistant Director ensures that all events deliver exceptional guest experiences while driving financial performance and long-term business success.
This role provides leadership for the Social Events department, directing team performance, developing innovative offerings, and collaborating across departments to achieve organizational goals. The Assistant Director shapes the overall strategy for group sales, event execution, and guest engagement, ensuring alignment with the resort’s brand and core values.
The ideal candidate is an influential leader with deep expertise in luxury event management, business strategy, and team development. They cultivate a culture of excellence, integrity, and collaboration, and ensure all operations comply with applicable laws, regulations, and company policies.
Primary Job Duties: – Includes but is not limited to:
- Implement and develop strategic plans to drive Weddings and Celebrations.
- Lead the Social Events department, providing guidance, mentorship, and professional development to managers and staff
- Collaborate with the Executive Director of Events, Director of Catering & Conference Services and Hotel Sales to develop and execute a sales plan that aligns with the department and organizations' objectives throughout the year.
- Contract with Groups for rooms, space, and other events on property needs.
- Partner with Banquets and operational departments on execution of the events as applicable.
- Develop unique packages for Weddings, Bachelor and Bachelorette parties, reunions, birthday celebrations and social catering events.
- Partner with internal departments to develop pricing strategies for both packages and one-off offerings.
- Build and maintain strong relationships with key clients, vendors, and partners to strengthen the resort’s brand and market presence.
- Collaborate with Marketing department to develop collateral, sales materials and landing page tactics to drive the best results.
- Work with Leisure Sales team to develop strategies to target Travel Industry partners on ways to grow the revenue.
- Partner with third party partners to promote and book activities and experiences on property.
- Develop relationships with local agencies that specialize in Celebration travel to create custom packages.
- Plan and host on property engagements to include site inspections, familiarization visits and partner entertainment to drive awareness to the resort and enhance partnerships.
- Manage and delegate tasks to coordinator, as appropriate, to ensure business success and support.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Other duties as assigned.
Qualifications: – Includes but is not limited to:
- At least five years of experience in Hotel Sales, Catering Sales or Event Planning.
- At least three years of previous management experience in a Hotel Sales, Catering Sales or Event Planning environment.
- Must be able to work well in a team environment, communicate well, and provide feedback to fellow members of the team to achieve mutual goals.
- Excellent written and verbal communication skills.
- Ability to successfully mentor a team.
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Preferred:
- Bachelor’s degree in related field.
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least two years in a leadership/management experience in a similar or related field.
- Previous experience in a large, luxury resort setting.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
Physical Demands:
- Work is typically performed at desk assisting guests.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01274 Bus Runner, Famous Foods
Req ID: JR-01274
Resorts World Las Vegas
RWLV Food Beverage
Summary Statement:
The Bus Runner is the backbone in a quick and fast paced dining environment and contributes to the success of the restaurant. The Bus Runner will assist and support both front of house and back of house.
Primary Job Duties: – Includes but is not limited to:
- Greet and welcome all guests in a professional manner.
- Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
- Assist in the delivery of food and beverage to support food servers and fountain workers.
- Maintain a clean, sanitized and organized work area.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Restock all required supplies in each
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested.
Qualifications: Includes but is not limited to:
- Excellent customer service skills.
- Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least 18 years of age.
Preferred:
- At least one year of previous Busperson experience in a similar or related field.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Position required licenses
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- How is work typically performed? Typical restaurant environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
- Prolonged sitting/standing
- Bending and reaching
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 60lbs
- Eye/hand coordination
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01474 Sr Resort Executive Host, Far East
Req ID: JR-01474
Resorts World Las Vegas
RWLV Casino
Summary Statement:
The Sr. Resort Executive Host, Far East develops and maintains relationships with targeted gaming/non-gaming resort patrons through personal contact in order to generate incremental revenues. Sr. Resort Executive Host will assist with our clientele. The ideal candidate for this position should have a passion for meeting and assisting gaming/non-gaming resort guests.
Primary Job Duties: – Includes but is not limited to:
- Manage all aspects of the guest’s visit (book spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establish casino credit, oversee folio check-out, etc.) for guests.
- Cultivate and identify patrons with incremental spend throughout the resort.
- Assist international clientele.
- Interact with players in person on property, as well as via telephone, e-mail, text message, and written correspondence.
- Provide information to team and property leadership related to guest feedback, suggestions, concerns, or issues.
- Adhere with Resorts World Las Vegas policies and procedures as well as Title 31 compliance requirements.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Other duties as assigned.
Qualifications: – Includes but is not limited to:
- Ability to effectively communicate in English.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
- Strong existing following of mass premium and high-end patrons.
- Minimum 3 years working in a large, luxury resort setting.
- Minimum 3 years Resort Marketing or premium customer hosting experience.
Minimum Education and Experience:
- At least 21 years of age.
- High school diploma or equivalent
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Ability to obtain the following:
- Nevada Gaming Registration
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in a luxury property setting.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 10 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01436 Lounge Server, Crystal Bar
Req ID: JR-01436
Resorts World Las Vegas
RWLV Food Beverage
Summary Statement:
The Lounge Server will provide elegant, warm and responsive service to create an exceptional experience for all guests while taking and serving beverage orders. The Lounge Server will handle all financial transactions accurately and effectively market the venue during their shift.
Primary Job Duties: – Includes but is not limited to:
- Greet and welcome all guests in a professional manner.
- Maintain dialogue with all cultures while upholding a warm, positive and friendly persona.
- Obtain beverage orders from guests and enter orders in point of sales system.
- Deliver food and beverages, including alcoholic options to guests.
- Ensure that all orders are accurate and delivered to each table in a timely manner.
- Collaborate with bartenders and kitchen team members to ensure accuracy of order.
- Maintain knowledge of house drinks and menu items.
- Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
- Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
- Ensure assigned areas are always clean and clutter-free.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
- Other duties as assigned.
Qualifications: – Includes but is not limited to:
- Proficient bottle service knowledge (wine, champagne and high-end spirits).
- Working knowledge of Forbes standards and POS systems.
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
Preferred:
- Previous experience in a Cocktail or Lounge Server position in a similar or related field.
- Previous modeling experience.
- Previous experience in a large, luxury resort setting.
Minimum Education and Experience:
- High School Diploma
- At least six months of previous customer service experience in a similar or related field.
- At least six months of previous cash handling experience.
- At least 21 years of age.
Preferred:
- Some college or formal secondary education
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Position required licenses
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- How is work typically performed? Typical restaurant environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
- Prolonged sitting/standing
- Bending and reaching
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 15 lbs
- Eye/hand coordination
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01598 Sushi Cook, Kusa Nori
Req ID: JR-01598
Resorts World Las Vegas
RWLV Food Beverage
Summary Statement:
Sushi cook for Fuhu will support the Sushi chefs and work on varied stations within the kitchen. This position will support kitchen team, conduct product inventories, and ensure preparation of all sushi items, and ensure highest quality is meet for outlet standards
Primary Job Duties: – Includes but is not limited to:
- Prepare high-quality sushi dishes in a timely manner
- Ensure all ingredients are prepped properly and sushi, sashimi and sushi rolls are prepared and plated according to restaurant standards and recipes
- Delicately prepare sushi using detailed techniques and ensure high-quality presentation while plating
- Assist the chefs in execution of specific tasks, even those unrelated to sushi or station prep
- Maximize production during peak business hours by assisting other sushi cooks and or hot line cooks
- Maintain accurate inventories and communicate restocking needs to management to avoid shortages during service
- Adhering to all Southern Nevada Health District Health Code Regulations
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Perform other job-related duties as requested
Qualifications: – Includes but is not limited to:
- Ability to execute recipes, fabricate fish, maintain a clean, organized and sanitized station
- Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
- Previous experience as a sushi cook
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least 1 year of experience within a sushi cook or directly related operational area/field
- At least 18 years of Age
- Ability to effectively communicate in English
Preferred:
- Culinary arts degree or a related field or training
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Position requires valid Southern Nevada Health District Health Card
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- How is work typically performed? Typical restaurant/kitchen environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
- Prolonged standing/waking
- Bending and reaching
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
- Eye/hand coordination
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01605 Senior Financial Analyst, Finance Accounting
Req ID: JR-01605
Resorts World Las Vegas
RWLV Finance Acctg
Summary Statement:
The Sr. Financial Analyst provides ad-hoc reporting and analysis to support the Finance team and Manager of Financial Planning & Analysis, as well as participates in the preparation of the annual operating budgets and monthly reforecasts. This role is key in creating efficiencies, increasing revenue, reducing expenses, and improving controls.
Primary Job Duties: – Includes but is not limited to:
• Mentor and support the team of Financial Analysts in preparation of all reports and analyses.
• Assist with all budgeting, forecasting, reporting, and analysis efforts.
• Collaborate with the Finance team in identifying and executing analysis opportunities.
• Design and create departmental and property reports, analyses, and dashboards.
• Ensure accuracy and timely completion of all ad-hoc analyses and reports, metrics, and dashboards.
• Prepare and analyze actual financial results with appropriate comparison to historical performance.
• Monitor and track expense budgets and communicate results to leaders.
• Lead monthly P&L Review meetings with departmental leaders.
• Contribute to financial management of property by providing insights and recommendations on cash flow, cost identification and allocation and risk management.
• Adapt quickly and effectively to procedural changes and assist with other special projects.
• Develop relationships with property leaders to ensure strong communication between FP&A teams and operating departments.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Qualifications: – Includes but is not limited to:
• Thorough understanding of systems analysis methods, principles, design, and procedural techniques used in big data analysis.
• Working knowledge of Microsoft Office, database, analytical and financial systems.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Excellent written and verbal communication skills.
• Excellent organization skills and attention to detail.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
• Working knowledge of business intelligence reporting software.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• At least 21 years of age.
• Bachelor’s degree in finance, Accounting, Business, IT Analytics, or related field.
• Minimum of two years of analysis and/or budgeting experience.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Ability to obtain the following:
o Nevada Gaming Registration
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Work is typically performed in an office environment.
• Prolonged sitting at a desk and working on a computer.
• Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.
JR-01512 Utility Porter, EVS
Req ID: JR-01512
Resorts World Las Vegas
RWLV Hotel
Summary Statement:
It is the primary responsibility of the Utility Porter Public Area to maintain the cleanliness of the property, both indoors and outdoors. This includes working in high areas, caring for the floors and operating heavy equipment. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Primary Job Duties: – Includes but is not limited to:
- Provide assistance in processing and transporting of all received packages and materials.
- Ensure security and accuracy when releasing packages or facilitating deliveries.
- Clean, sanitize and services assigned public areas and guest rooms including bathrooms, tubs, showers, beds, and general areas in a timely and organized manner according to the Resorts World standards.
- Pan, mop, strip, finish, high-speed burnishes, spray buffs, neutral cleans, restores, etc. all floor surfaces, including parking garages, as necessary and/or assigned.
- Ensure all equipment and work areas are kept clean, neat, and orderly at all times.
- Extract and shampoos carpets damaged by floods in accordance with flood response procedures, when needed.
- Responsible for minor repairs such as fixing screws, changing light bulbs etc.
- Responsible for opening packages and discarding the empty boxes as needed.
- Maintain high dusting and window cleaning in all assigned rooms and public areas.
- Manage, maintain and follow all specialty equipment complying with all safety and procedural guidelines; but not limited to lifts, scrubbers (ride-on and walk-behind), burnishers, floor machines, wet/dry vacuums, spotting machine and robotics extraction, spotting of carpets, high dusting of ceiling vents, wall decorations, etc.
- Maintain and cleans all public area restrooms and showers (urinals, sinks, janitorial closet, and locker areas).
- Empty and replace liners for trash receptacles in all areas.
- Maintains all escalator and elevator landing and side rail in all public areas.
- Consistent and regular attendance is an essential function of this job.
- Accountable for inventory of all cleaning products and chemicals, ensuring lockers are fully stocked as needed.
- Responsible for preventative maintenance of detailing all public areas such as shampoo, vacuum carpets and furniture; clean, strip, polish and wax all hard floors, wash windows, walls and ceilings, empty litter bins, ash urns constantly, service restrooms, polish brass, handrails and fixtures, clean glass doors, smoking rooms, casino, cigar bars, and areas which have an odor, on a regular basis.
- Operate hand trucks and flatbed carts to move equipment to assigned work areas.
- Handle and dispose of biohazard material in accordance with OSHA.
- Safely uses cleaning chemicals and equipment in accordance with OSHA regulations and Company and departmental policies, including the use of personal protective equipment and safety practices.
- Maintain complete knowledge of and compliance with departmental policies, services, procedures.
- Empty and clean ashtrays and urns and trashcans in all public areas, including all parking garages.
- Remove spots from mirrors, doors, windows, and walls, located in assigned area.
- Report maintenance needs to the Assistant Director.
- Other duties as assigned.
Qualifications: Includes but is not limited to:
- Working knowledge of carpet/floor care experience, chemical/cleaning supplies and techniques/equipment including Safety Data Sheet (SDS) and Occupational Safety and Health Administration (OSHA) regulations.
- Ability to communicate via a two-way radio with management and co-workers.
- Ability to operate heavy duty machines.
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- At least 21 years of age.
- High School Diploma.
- Minimum one-year of previous experience working on various floor surfaces using related cleaning, buffing, including extraction equipment in a similar or related field.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Walking and/or standing for over 80% of the shift.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Bending, reaching, kneeling, or twisting.
- Transporting, pushing, or pulling items weighing up to 100 lbs.
- Lifting to 50 lbs.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
JR-01682 Director Casino Marketing, Europe/Latin/Middle East
Req ID: JR-01682
Resorts World Las Vegas
RWLV Casino; RWLV Marketing
Summary Statement:
The Director of ELME Marketing is responsible for developing and maintaining relationships with targeted gaming and non-gaming resort patrons through personal contact to generate incremental revenues and encourage repeat visits. The ELME Marketing Director will assist with ELME clientele and must be fluent in multiple languages. The ideal candidate for this position should have a passion for meeting and assisting both gaming and non-gaming resort guests.
Primary Job Duties: – Includes but is not limited to:
- Manage all aspects of the guest’s visit (book spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establish casino credit, oversee folio check-out, etc.) for ELME guests.
- Cultivate and identify patrons with incremental spend throughout the resort.
- Interact with players in person on property, as well as via telephone, e-mail, text message, and written correspondence.
- Provide information to team and property leadership related to guest feedback, suggestions, concerns, or issues.
- Adhere with Resorts World Las Vegas policies and procedures as well as Title 31 compliance requirements.
- Obtain and maintain position-specific licensing.
- Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
- Other duties as assigned.
Qualifications: Includes but is not limited to:
- Fluent in English.
- Fluent in at least one or more select languages (Arabic, Farci, Russian, French, Hindu, Hebrew, Italian).
- Ability to work varied shifts, including nights, weekends, and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred:
- Strong existing following of mass premium and high-end patrons.
- Resort Marketing or premium customer hosting experience.
- Previous experience working in a large luxury resort setting.
Minimum Education and Experience:
- At least 21 years of age.
- High school diploma or equivalent.
- Minimum five years of casino marketing experience in a large luxury property setting.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Ability to obtain the following:
- Nevada Gaming Registration
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in a luxury property environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 10 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.