Summary Statement:

The Food Server is responsible for creating the overall dining experience for our guest. The role will be accountable for interacting with guests, taking food and beverage orders and ensuring an exceptional guest experience.

Primary Job Duties: Includes but is not limited to:

• Deliver beverages, including alcohol options, to guests.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Rotate to other Food Beverage outlets/venues, as necessary.
• Greet and welcome all guests in a professional manner upon seating.
• Establish the pace of the meal in accordance with the table’s individual needs.
• Anticipate guest needs and acknowledge special requests and act.• Ensure table side food service and quality presentation.
• Present guests with their check and bid them farewell upon departure.
• Maintain a clean, sanitized, and organized work area.
• Provide proper communication and promptly resolve guest issues.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Ensure that the required licensing is maintained updated.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to competently fulfill tray service for every aspect of service to guests.

Preferred:

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

• Must be 21 years of age
• 3 years of serving experience or equivalent.

Preferred:

• High Volume Casual Dining experience & Forbes Dining certified

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
• Food Handler Card
• Alcohol Awareness Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Model Bus Runner is the backbone in a quick and fast paced lounge/bar environment and contributes to the success of the restaurant. The Model Bus Runner will assist and support both front of house and back of house.

Primary Job Duties: Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Cocktail Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Previous Food & Beverage experience.
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School diploma or equivalent.
• At least 21 years of age.
• At least six months of customer service experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Food Handlers Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical bar/restaurant environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Vice President, Korean Marketing is responsible for maintaining and developing relationships with targeted gaming patrons to generate incremental revenues. The ideal candidate should have a strong following of premium mass and high-end gaming guests, while consistently demonstrating the ability to attract new business at these levels.

Primary Job Duties:  Includes but is not limited to:

• Bring high net individuals who contribute gaming revenue.
• Greet patrons upon arrival and departure and maintain contact with hosted patrons during their visit.
• Educate and assist resort patrons on all gaming and non-gaming offerings throughout the resort.
• Exhibit strong telemarketing skills to fill events and drive profitable resort revenue.
• Manage guest complaints and discrepancies efficiently and courteously.
• Interact with players in person, via telephone, email, text message, and written correspondence.
• Represent the property as a role model of customer service and professionalism.
• Assist convention sales and hotel operations in registering and checking patrons in.
• Provide feedback and information to team and property leadership regarding guest suggestions, concerns, or issues.
• Participate in brainstorming and planning sessions for the Resort Relationship Marketing program.
• Oversee all aspects of guest visits, including booking spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establishing casino credit, and overseeing folio check-out.
• Safeguard the confidential nature of all departmental and company records.
• Approve casino credit and accept responsibility for collecting outstanding casino credit markers.
• Host on-site and off-site events in Las Vegas and beyond (e.g., casino tournaments, Raiders & Golden Knights suite, Nascar, golf tournaments).
• Use personal devices for job-related tasks and review of company documents.
• Perform other duties as assigned.

Qualifications:  Includes but is not limited to:

• Fluent in English and Korean
• Capable of working as part of a team to foster guest loyalty, increase visitation frequency, and grow incremental gaming/non-gaming revenue.
• Possess excellent communication skills, tact, judgment, high moral integrity, and a strong work ethic.
• Ability to perform multiple tasks simultaneously and meet/exceed revenue generation expectations and goals.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Effective communication skills in English, with a polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Preferred: 

• Strong existing following of mass premium and high-end patrons.
• Previous experience working in a large, luxury resort setting.
• Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• At least 21 years of age.
• High school diploma or equivalent.
• Minimum of ten years of experience in casino marketing.
• Minimum of three years of leadership/management experience in a related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Nevada Gaming Registration

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a luxury property setting, must be able to navigate front and back of house areas.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced environment and contributes to the success of the restaurant. The Bus person Runner will assist and support both front of house and back of house. The bus runner creates a welcoming environment for our guests by ensuring the cabana and daybeds are clean, free from trash and debris, and set up properly. The bus runners deliver food and drinks promptly to our guests and assist clearing tables when needed.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Cocktail Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Previous experience in food and beverage
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least six months customer service experience
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged walking/standing
• Extreme weather
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Beverage Supervisor is responsible for assisting the Manager in managing the daily operations of the Beverage department. This position will ensure that all Team Members provide the highest quality of service and exceed guest expectations.

Primary Job Duties: – Includes but is not limited to:

• Supervise, manage and monitor performance and provide leadership to the Team Members within the Beverage department.
• Maintain administrative functions such as scheduling, time and attendance records, and staffing levels.
• Operate the Beverage department efficiently within pre-established cost controls.
• Ensure the department is in accordance with Health Department standards.
• Support all areas of the Beverage department by ensuring beer, wine and spirits are stocked and properly inventoried.
• Ensure customer satisfaction through application of Resorts World service standards.
• Resolve guest issues courteously and promptly.
• Ensure team members obtain and maintain position-specific licensing.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• Proficient knowledge of various beverages, cigars, and how to effectively control costs.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Professional appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor a team.

Preferred: 

• Prior experience in a leadership or management position.
• Prior experience managing a workforce of over 100 team members.
• Previous experience with Forbes Industry Standards
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least 6 months of previous experience in a restaurant, bar, lounge or similar field.
• At least 21 years of age.

Preferred:

• Some college or formal secondary education

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical office/restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Associate Meetings Manager will be responsible for developing and contracting small Group and Convention business across all brands on the Resorts World campus in Las Vegas. This position will be expected to cultivate new relationships and manage existing property relationships with current and prospective customers. The Manager will foster internal relationships throughout the property to ensure and maintain open communication to assure the proper delivery of the customer’s expectation. This role will support in achieving the company’s financial goals, partnering with businesses of shared values and provide experiences that develop long term brand loyalty.

Primary Job Duties: Includes but is not limited to:

• Participate in site inspections, entertainment, networking events, training (as assigned) midweek, evenings and weekends as needed.
• Meet and exceed quotas and financial goals set by Management.
• Regularly and independently engage with cross-functional teammates to understand product and services available to Groups and how the Hotel differentiates itself from our competitive set.
• Meet or exceeds room revenue and food and beverage quotas with small group bookings.
• Provide ongoing evaluation and account analysis on a monthly basis while tracking top producing companies.
• Maintain thorough knowledge of compep-producingtitor’s products and pricing.
• Maintain account base of business through on-property customer meetings identifying repeat business opportunities.
• Cooperate with others in matters of mutual concern and interacts with all departments to ensure consistency on all projects.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Partner with the customer to understand needs and meeting objectives, effectively position the unique value proposition of the property to align with customers’ needs to close business and meet financial objectives.
• Other duties as assigned

Qualifications: Includes but is not limited to:

• Strong selling and closing skills.
• Strong Customer Relations Communication skills.
• Critical thinking skills, solution oriented.
• Ability to successfully mentor other team members.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred:

• Bachelor’s degree preferred.
• Working knowledge of Delphi and Opera.
• Knowledge of property operations.
• Previous experience working in a meeting and convention Hotel Sales environment.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum one (1) years of experience in a luxury hotel or convention sales.
• Minimum two (2) years of previous experience in the hospitality industry

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in an office environment, but can include business travel
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 30 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The Representative, Accounts Receivable, is responsible for a range of accounts receivable functions within daily operations, including collections, billing, audits, and addressing customer service and guest inquiries. This role supports the Manager, Accounts Receivable, and is an integral part of the Finance Team. All responsibilities must be performed in compliance with applicable laws, regulations, and Resorts World Las Vegas policies, practices, and procedures.

Primary Job Duties:  Includes but is not limited to:

• Communicate directly with guest and credit card processors in order to resolve disputes.
• Prepare and send email and/or upload general billing to guests and wholesalers.
• Pursue collections of past due accounts.
• Process travel agent commissions in preparation for payment to travel agents (TA).
• Research and respond to customer/guest inquiries.
• Help rectify any billing disputes between internal departments and guests.
• Maintain up to date information and comments on all client accounts. Ensure documentation is accurate, thorough, and focused on detail.
• Process and allocate credit card charges/refunds for guest inquires disputes and skips.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications:  Includes but is not limited to:   

• Ability to work varied shifts, including holidays.
• Working knowledge of Microsoft Applications (example Word, Excel).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred: 

• Working knowledge of Oracle database.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum of 6 months accounts receivable experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in an office environment.
• Must be tolerant of varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 15 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced dining environment and contributes to the success of the restaurant. The Bus Runner will assist and support both front of house and back of house.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support food servers and fountain workers.
• Maintain a clean, sanitized and organized work area.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Restock all required supplies in each
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 18 years of age.

Preferred:

• At least one year of previous Busperson experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant environment.  
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 60lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Administrative Specialist II - Entertainment will perform a wide range of administrative and office support activities for the Entertainment department Executives to facilitate the efficient operation of the department.

Primary Job Duties: – Includes but is not limited to:

• Perform general clerical duties in support of department executives.
• Prepare and modify documents, such as reports, drafts, memos, and emails.
• Manage entertainment calendars and schedules.
• Arrange meetings in support of department executives.
• Arrange travel & lodging in support of department executives.
• Participate in short- and long-term planning aligned with goals set by executives.
• Communicate information quickly and succinctly, being responsive is a must.
• Work with all RWLV departments, partners, and stakeholders.
• Coordinate and communicate with vendors, consultants and organizations as required.
• Liaison between Entertainment and other internal business units. (Special Events, Sales, F&B, etc.).
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• At least 6 months of administrative office experience.
• Previous experience with principles and practices of office management.
• Strong knowledge and familiarity with Outlook, Teams, Excel, Word, and PowerPoint.
• Superb organizational and communication skills.
• Ability to complete multiple tasks in a fast-moving environment.
• Capable of meeting deadlines and working with daily time constraints.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English, in both written and verbal.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred: 

• At least one year of production and entertainment industry experience.

Minimum Education and Experience:

• Bachelor's degree or equivalent experience.
• Must be 21 years of age.

Preferred:

• Previous experience with systems such as Hot SOS, Kronos, and AXS Ticketing.
• Previous experience working in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

Master cook for Stubborn Seed will support the assistant chefs and work on varied stations within the kitchen. This position will support kitchen team, conduct product inventories, and ensure preparation of all menu items, and ensure highest quality is met for outlet standards

Primary Job Duties: – Includes but is not limited to:

• Evaluate cooked food before serving to guest to ensure the highest level of taste and presentation.
• Assist multiple stations with food prep, cooking and plating, when needed.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Maintain food and supply inventory levels and notify management of restocking requirements.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• Ability to translate recipes into dishes.
• Excellent knife skills.
• Ability to effectively communicate in English.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.

Minimum Education and Experience:

• Must be 21 years of age
• At least 3 years of cooking experience in a full service, Fine Dining restaurants.

Preferred:

• Previous experience in a large, luxury resort setting.
• Degree in Culinary Arts or a related field or training. 

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Lots of organizing, calling out orders, cooking on hot line, use of hot ovens, woks, stoves and fryers
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged walking/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.