Primary Job Duties: – Includes but is not limited to:

•    Conduct all cage transactions including cash exchanges, chip redemptions, check cashing, credit card cash advances, purchase ticket issuance, and TITO (Ticket-In Ticket-Out) ticket processing. 
•    Issue and redeem markers in compliance with approved credit procedures; manage front money transactions including deposits, withdrawals, redemptions, and safekeeping. 
•    Perform cashless wagering transactions such as account funding, withdrawals, and balance inquiries using approved systems. 
•    Cash personal checks and process cash advances by vendor instructions and company guidelines. 
•    Verify and redeem acceptable foreign currencies. 
•    Balance assigned cash drawer and bank at the beginning and end of each shift; resolve discrepancies and reconcile daily reports and paperwork. 
•    Prepare and document all recordable transactions in accordance with company standards, Title 31, AML, and all applicable gaming regulations. 
•    Safeguard company assets including cash, chips, TITO tickets, cashless instruments, and other negotiable items.
•    Enroll guests in the Genting Rewards program, issue player cards, and ensure accurate data entry and account updates. 
•    Provide information on promotions, reward points, tier benefits, and casino events. 
•    Support marketing and promotional events by processing entries, redemptions, and rewards. 
•    Assist guests with the Resorts World Las Vegas mobile app, including registration, login support, account linking, and navigation of features such as rewards and cashless wagering. 
•    Resolve member issues within authorized limits while maintaining brand standards and delivering courteous, professional service.
•    Maintain a clean, safe, and organized work environment.
•    Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc. 
•    Perform other duties as requested.

Qualifications: – Includes but is not limited to: 

•    Ability to work flexible schedules, including nights, weekends, and holidays. 
•    Excellent customer service skills with a polished appearance and professional demeanor. 
•    Ability to handle large cash volumes and high-value transactions with accuracy.
•    Ability to maintain confidentiality and discretion with sensitive financial and personal information. 
•    Working knowledge of Title 31, AML compliance, cashless wagering systems, and casino cash-handling procedures preferred. 
•    Proficient in all cage-related platforms.
•    Must qualify for and maintain a valid gaming license. 
•    Ability to obtain and maintain full knowledge of company and departmental policies, procedures, and regulations.

Preferred:

•    Previous experience working in a large, luxury resort setting.
•    At least six months as a Casino Cage Cashier.
•    Working knowledge of gaming regulations.
•    Strong understanding of fraud prevention and credit scams.
•    Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

•    At least 21 years of age.
•    High School Diploma or equivalent.
•    Minimum one (1) to three (3) years cashier experience.

Certificates, Licenses, Regulations:

•    Proof of eligibility to work in the United States
•    Ability to obtain the following: Nevada Gaming License

Primary Job Duties: Includes but is not limited to:

• Manage all aspects of the guest’s visit (book spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establish casino credit, oversee folio check-out, etc.) for guests.
• Cultivate and identify patrons with incremental spend throughout the resort.
• Assist international clientele.
• Interact with players in person on property, as well as via telephone, e-mail, text message, and written correspondence.
• Provide information to team and property leadership related to guest feedback, suggestions, concerns or issues.
• Adhere with Resorts World Las Vegas policies and procedures as well as Title 31 compliance requirements.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to effectively communicate in English.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Strong existing following of mass premium and high-end patrons.
• Minimum 3 years working in a large, luxury resort setting.
• Minimum 3 years Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• At least 21 years of age.
• High school diploma or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following: Nevada Gaming Registration

Primary Job Duties:  Includes but is not limited to:

• Greet guests warmly and provide detailed information about the casino’s loyalty program, benefits, and promotions.
• Enroll new members into the Player’s Club program and assist with account setup and verification.
• Respond to guest inquiries regarding point balances, tier status, offers, and redemption procedures.
• Promote current and upcoming promotions, events, and special offers to drive engagement and participation.
• Resolve guest issues and concerns with professionalism and urgency, escalating when necessary.
• Maintain accurate records and ensure data integrity when processing member transactions.
• Collaborate with marketing, hotel, and gaming departments to support cross-functional initiatives and guest service excellence.
• Uphold confidentiality and compliance with all gaming regulations and company policies.
• Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Strong interpersonal and communication skills with a passion for guest service.
• Ability to handle sensitive information with discretion and professionalism.
• Comfortable working in a fast-paced, high-volume environment.
• Basic understanding of casino loyalty programs and promotional strategies.
• Proficiency in POS systems, CRM platforms, and Microsoft Office Suite.
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred: 

• Previous experience in a casino, hospitality, or customer service role.
• Familiarity with gaming regulations and loyalty program operations.
• Experience working in a luxury resort or casino environment.

Minimum Education and Experience:

• High school diploma or equivalent required.
• Minimum 1–2 years of customer service experience in a guest-facing role.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Must obtain and maintain required gaming registration and licenses.

Primary Job Duties: Includes but is not limited to:

• Bring high net individuals who contribute to both gaming and non-gaming revenue.
• Greet patrons upon arrival and departure and maintain contact with hosted patrons during their visit.
• Educate and assist resort patrons on all gaming and non-gaming offerings throughout the resort.
• Exhibit strong telemarketing skills to fill events and drive profitable resort revenue.
• Manage guest complaints and discrepancies efficiently and courteously.
• Interact with players in person, via telephone, email, text message, and written correspondence.
• Represent the property as a role model of customer service and professionalism.
• Assist convention sales and hotel operations in registering and checking patrons in.
• Provide feedback and information to team and property leadership regarding guest suggestions, concerns, or issues.
• Participate in brainstorming and planning sessions for the Resort Relationship Marketing program.
• Oversee all aspects of guest visits, including booking spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establishing casino credit, and overseeing folio check-out.
• Safeguard the confidential nature of all departmental and company records.
• Approve casino credit and accept responsibility for collecting outstanding casino credit markers.
• Host on-site and off-site events in Las Vegas and beyond (e.g., casino tournaments, Raiders & Golden Knights suite, Nascar, golf tournaments).
• Use personal devices for job-related tasks and review of company documents.
• Perform other duties as assigned.

Qualifications: Includes but is not limited to:

• Fluent in English and Korean.
• Capable of working as part of a team to foster guest loyalty, increase visitation frequency, and grow incremental gaming/non-gaming revenue.
• Possess excellent communication skills, tact, judgment, high moral integrity, and a strong work ethic.
• Ability to perform multiple tasks simultaneously and meet/exceed revenue generation expectations and goals.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Effective communication skills in English, with a polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.

Preferred: 

• Strong existing following of mass premium and high-end patrons.
• Previous experience working in a large, luxury resort setting.
• Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• At least 21 years of age.
• High school diploma or equivalent.
• Minimum of ten years of experience in casino marketing.
• Minimum of three years of leadership/management experience in a related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Nevada Gaming Registration

Primary Job Duties: Includes but is not limited to:

• Conduct all cage transactions including cash exchanges, chip redemptions, check cashing, credit card cash advances, purchase ticket issuance, and TITO (Ticket-In Ticket-Out) ticket processing. 
• Issue and redeem markers in compliance with approved credit procedures; manage front money transactions including deposits, withdrawals, redemptions, and safekeeping. 
• Perform cashless wagering transactions such as account funding, withdrawals, and balance inquiries using approved systems. 
• Cash personal checks and process cash advances by vendor instructions and company guidelines. 
• Verify and redeem acceptable foreign currencies. 
• Balance assigned cash drawer and bank at the beginning and end of each shift; resolve discrepancies and reconcile daily reports and paperwork. 
• Prepare and document all recordable transactions in accordance with company standards, Title 31, AML, and all applicable gaming regulations. 
• Safeguard company assets including cash, chips, TITO tickets, cashless instruments, and other negotiable items.
• Enroll guests in the Genting Rewards program, issue player cards, and ensure accurate data entry and account updates. 
• Provide information on promotions, reward points, tier benefits, and casino events. 
• Support marketing and promotional events by processing entries, redemptions, and rewards. 
• Assist guests with the Resorts World Las Vegas mobile app, including registration, login support, account linking, and navigation of features such as rewards and cashless wagering. 
• Resolve member issues within authorized limits while maintaining brand standards and delivering courteous, professional service.
• Maintain a clean, safe, and organized work environment.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc. 
• Perform other duties as requested.

Qualifications: Includes but is not limited to:

• Ability to work flexible schedules, including nights, weekends, and holidays. 
• Excellent customer service skills with a polished appearance and professional demeanor. 
• Ability to handle large cash volumes and high-value transactions with accuracy.
• Ability to maintain confidentiality and discretion with sensitive financial and personal information. 
• Working knowledge of Title 31, AML compliance, cashless wagering systems, and casino cash-handling procedures preferred. 
• Proficient in all cage-related platforms.
• Must qualify for and maintain a valid gaming license. 
• Ability to obtain and maintain full knowledge of company and departmental policies, procedures, and regulations.

Preferred:

• Previous experience working in a large, luxury resort setting.
• At least six months as a Casino Cage Cashier.
• Working knowledge of gaming regulations.
• Strong understanding of fraud prevention and credit scams.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum one (1) to three (3) years cashier experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following: Nevada Gaming License

Primary Job Duties: – Includes but is not limited to:

• Cultivate and identify patrons with incremental spend throughout the resort.
• Interact with players primarily in person on property, as well as via telephone, e-mail, text message, and written correspondence as needed
• High activity and personal touch for our guests
• Handle all aspects of the guest’s visit (book spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, assist with casino credit, oversee folio check-out, etc.) for guests.
• Provide information to team and property leadership related to guest feedback, suggestions, concerns or issues.
• Adhere to Resorts World Las Vegas policies and procedures as well as Title 31 compliance requirements.
• Obtain and maintain position-specific licensing.
• Use cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications:  - Includes but is not limited to:

Includes but is not limited to:

• Previous experience in A CASINO, HOSPITALITY, OR CUSTOMER SERVICE ROLE.
• Strong interpersonal and communication skills with a passion for guest service.
• Ability to work varied shifts, including nights, weekends and holidays.
• Comfortable working in a fast-paced, high-volume environment.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Ability to handle sensitive information with discretion and professionalism.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Basic understanding of casino loyalty programs and promotional strategies.
• Proficiency in POS systems, CRM platforms, and Microsoft Office Suite.
• Resort Marketing or premium customer hosting experience.

Minimum Education and Experience:

• High school diploma or equivalent required.
• At least 21 years of age.

Preferred:

• Minimum 3 years of customer service experience in a guest-facing role.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Must obtain and maintain required gaming registration and licenses.