Summary Statement:

The Hostperson is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful...

Summary Statement:

The Hostperson is at the forefront of the restaurant operation and is the first and last person to interact with the guest. This role will also work closely and communicate frequently with front of house/ back of house management and staff to ensure seamless, successful guest service.

Primary Job Duties: Includes but is not limited to:

• Greet and welcome all guests upon entering the venue.
• Anticipate the guests' needs and respond appropriately with a sense of urgency.
• Bid farewell to all guests upon departing and extend an invitation to return to visit soon.
• Oversee daily restaurant reservations and pre-seating assignment, when necessary.
• Answer restaurant telephone courteously, quickly and efficiently.
• Perform all opening and closing duties based upon shift assignment.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Working knowledge restaurant table management software systems.
• Previous experience working in a large, luxury resort setting.
• Previous experience as a Hostperson or a Server in a similar or related field. 

Minimum Education and Experience:

• At least one year of previous food and beverage experience in a similar or related field.
• At least 21 years old.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Food Handler Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant/bar environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Executive Director of Food & Beverage provides strategic leadership and operational oversight for all F&B outlets within a luxury casino resort. This role is responsible for driving profitability, ensuring exceptional guest experiences, and aligning F&B operations with the...

Summary Statement:

The Executive Director of Food & Beverage provides strategic leadership and operational oversight for all F&B outlets within a luxury casino resort. This role is responsible for driving profitability, ensuring exceptional guest experiences, and aligning F&B operations with the property’s brand standards and gaming strategy. The ideal candidate will possess deep financial acumen, a passion for luxury service, and the ability to lead complex, 24/7 operations in a regulated environment.

Primary Job Duties: Includes but is not limited to:

• Develop and execute a comprehensive F&B strategy aligned with the casino’s luxury brand and business goals.
• Oversee financial performance including budgeting, forecasting, cost control, and revenue optimization through menu engineering and promotional initiatives.
• Lead and supervise daily operations across multiple venues including restaurants, bars, lounges, banquets, and buffet outlets.
• Partner with Executive Chef to guide menu development and maintain exceptional product quality and presentation.
• Collaborate with marketing and revenue teams to create high-impact promotions, events, and sponsorship-driven packages.
• Cultivate vendor relationships and negotiate contracts to ensure premium product sourcing and favorable terms.
• Ensure compliance with all health, safety, sanitation, and gaming regulations.
• Drive Forbes luxury service standards and lead initiatives to achieve and maintain high ratings.
• Build strong relationships with bargaining partners and ensure contract compliance.
• Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Strategic thinking and financial management expertise.
• Deep understanding of luxury service standards and guest experience design.
• Strong leadership and team development skills, including mentoring and succession planning.
• Ability to manage complex operations in a 24/7 casino environment.
• Knowledge of gaming regulations and hospitality compliance standards.
• Exceptional communication and interpersonal skills, especially with VIP clientele and bargaining representatives.
• Must be comfortable being highly visible and approachable in public areas for extended periods to ensure guest satisfaction and operational excellence.
• Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

• High school diploma or equivalent required.
• Minimum 5–7 years of progressive F&B leadership experience, preferably in a luxury or casino environment.
• At least 21 years of age.

Preferred:

• Bachelor’s degree in hospitality management, business administration, or related field.
• Advanced training or certifications in food safety, luxury service, or financial management.
• Pre-opening experience in a luxury hospitality or casino setting.
• Previous experience working in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Food Handler Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand and walk for prolonged periods (up to an entire shift) to oversee multiple outlets, events, and guest areas.
• Ability to work in a fast-paced, high-volume resort environment that requires continuous presence on the floor, visibility to guests, and active engagement with team members.
• Requires the ability to observe guest interactions, read menus, financial reports, and operational documents, and to hear and respond promptly to guest or team member needs.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest...

Summary Statement:

Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.

Primary Job Duties: Includes but is not limited to:

• Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
• Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
• Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
• Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
• Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
• Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
• Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
• Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Excellent customer service skills.
• Ability to work varied shifts, including weekends and holidays.
• Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
• Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
• Professional appearance and demeanor.
• Ability to effectively communicate in English.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Wine knowledge, Food services etiquette.

Preferred:

• Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
• Trained in Forbes Travel Guide standards.
• Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
• Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
• Fluent in more than one language.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum four years of Customer Service experience in a luxury resort.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Ability to obtain the following:
  • Food Handler Card
  • Alcohol Awareness Card
  • Non-Gaming Card
  • Nevada Driver's License
  • Current DMV report

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in fast-paced work environment and adopt to changes.
• Ability to work in Kitchen and Pantries slippery environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 20 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

Primary Job Duties: – Includes but is not limited...

Summary Statement:

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

Primary Job Duties: – Includes but is not limited to:

• Prepare and serve alcoholic and non-alcoholic drinks in accordance with property recipes.
• Provide food and beverage service to all guests while seated at the bar.
• Review identification of customers to verify they are of legal drinking age.
• Process customer payments utilizing company POS system.
• Peel, slice and pit fruit safely for garnishing drinks.
• Manage the cleanliness and aesthetic of the bar top.
• Ensure cleanliness of bar equipment and working areas.
• Monitor inventory and restock bar inventory.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• Possession of Local Bartender’s Union 165 Pour Card.
• Strong knowledge of standard drink recipes and use of bar equipment.
• Proficient knowledge of spirits, wine and beer.
• Working knowledge of POS systems and item entry.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred: 

• Sommeliers Certification or similar professional beverage certifications.
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least six months to one year of previous experience as a Bartender or Mixologist in a similar or related field.
• At least 21 years of age.

Preferred:

• Some college or formal secondary education
• At least two years of previous bartending experience in an upscale/fine dining restaurant or casino.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Craft Card (Union Pour Card)
  • Food Handling Card
  • Non-Gaming Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical bar/restaurant environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Model Lounge Server will provide elegant, warm and responsive service to create an exceptional experience for all guests while taking and serving beverage orders. The Model Lounge Server will handle all financial transactions accurately and effectively market the venue during their...

Summary Statement:

The Model Lounge Server will provide elegant, warm and responsive service to create an exceptional experience for all guests while taking and serving beverage orders. The Model Lounge Server will handle all financial transactions accurately and effectively market the venue during their shift.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain dialogue with all cultures while upholding a warm, positive and friendly persona.
• Obtain beverage orders from guests and enter orders in point of sales system.
• Deliver food and beverages, including alcoholic options to guests.
• Ensure that all orders are accurate and delivered to each table in a timely manner.
• Collaborate with bartenders and kitchen team members to ensure accuracy of order.
• Maintain knowledge of house drinks and menu items.
• Carry and push heavy (approximately 30lbs) trays and carts of glassware and items as directed by management.
• Offer item suggestions by using suggestive selling techniques (e.g. daily beverage specials, cocktails/wines and after dinner beverages).
• Ensure assigned areas are always clean and clutter-free. 
• Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and perform model/presenter tasks.
• Pose for pictures as requested by management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• Proficient bottle service knowledge (wine, champagne and high-end spirits).
• Previous modeling experience.
• Working knowledge of Forbes standards and POS systems.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience working in a luxury lounge or ultra-lounge setting.
• Previous experience in a Cocktail or Lounge Server position in a similar or related field.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least six months of previous customer service experience in a similar or related field.
• At least six months of previous cash handling experience.
• At least 21 years of age.

Preferred:

• Some college or bachelor’s degree

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
  • Alcohol Awareness Card
  • Non-Gaming Card
  • Food Handling Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical restaurant/lounge environment
• Lounge setting
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Master Cook, causal dining works on all stations within the kitchen, conducts product inventories, ensures the preparation and quality are to outlet standards, and fulfilling job responsibilities to support the department and maximize opportunities for...

Summary Statement:

The Master Cook, causal dining works on all stations within the kitchen, conducts product inventories, ensures the preparation and quality are to outlet standards, and fulfilling job responsibilities to support the department and maximize opportunities for success.

Primary Job Duties: – Includes but is not limited to:

• Evaluate cooked food before serving to guest to ensure the highest level of taste and presentation.
• Assist multiple stations with food prep, cooking and plating, when needed.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Maintain food and supply inventory levels and notify management of restocking requirements.
• Attend and participate in daily briefings or pre-shifts.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications: – Includes but is not limited to:

• Ability to translate recipes into dishes.
• Compatible knife skills
• Ability to effectively communicate in English
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience in casual dining operations.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least three years of cooking in a full service, Casual Dining Restaurant
• Degree in Culinary Arts or a related field or training.

• At least 18 years of age.

Preferred:

• Degree in Culinary Arts

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
• Food Handlers Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• How is work typically performed? Typical kitchen/restaurant environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 25 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

Primary Job Duties: – Includes but is not limited...

Summary Statement:

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic drinks. This role will also provide an above average industry experience, so guests will want to return again and again.

Primary Job Duties: – Includes but is not limited to:

• Prepare and serve alcoholic and non-alcoholic drinks in accordance with property recipes.
• Provide food and beverage service to all guests while seated at the bar.
• Review identification of customers to verify they are of legal drinking age.
• Process customer payments utilizing company POS system.
• Peel, slice and pit fruit safely for garnishing drinks.
• Manage the aesthetic of the bar top.
• Ensure cleanliness of bar equipment and working areas.
• Monitor inventory and restock bar inventory.
• Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and perform model/presenter tasks.
• Pose for pictures as requested by management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: – Includes but is not limited to:

• Strong knowledge of standard drink recipes and use of bar equipment.
• Proficient knowledge of spirits, wine and beer.
• Ability to multitask calmly and effectively in a busy environment
• Working knowledge of POS systems and item entry.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.

Minimum Education and Experience:

• At least one year of previous experience as a Bartender or Mixologist in a similar or related field.
• Must be 21 years of age.

Preferred:

• At least two years of previous bartending experience in an upscale/fine dining restaurant or casino.
• Sommeliers Certification or similar professional beverage certifications.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses: non-gaming card, Food Handler, Alcohol Awareness

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a bar/lounge. Space can be confined, crowded and have variable noise and temperature levels.
• Must be able to stand and move throughout the duration of the shift
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Primary Job Duties:  Includes, but is not limited to:

• Oversee all aspects of the pool experience, including staff management (servers, bartenders, cabana and pool attendants, lifeguards) and collaboration with the Security and Retail teams.
• Coordinate with Facilities and Environmental Services to...

Primary Job Duties:  Includes, but is not limited to:

• Oversee all aspects of the pool experience, including staff management (servers, bartenders, cabana and pool attendants, lifeguards) and collaboration with the Security and Retail teams.
• Coordinate with Facilities and Environmental Services to ensure optimal maintenance, cleanliness, and presentation of the pool deck and dining areas.
• Prepare budget and control labor with the use of software systems.
• Manage rates and inventory to maximize revenue by working with Revenue Strategy on dynamic pricing.
• Adhere to SNHD Health Standards for pool sanitation and F&B Health Standards.
• Ensure team members adhere to Resorts World Company guidelines as stated in team member training manual and team member handbook.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications:  Includes but is not limited to:

• At least six years of experience within Restaurant/Pool Operations or Hotel Operations in a similar or related field.
• At least four years of previous management experience in a similar or related field.
• Able to utilize guest service satisfaction performance metrics from stay satisfaction Surveys, TripAdvisor, Yelp, etc. to generate action plans to address service opportunities.
• Working knowledge of Microsoft Office applications, point of sale systems, property management and restaurant management systems.
• Ability to effectively communicate in English.
• Able to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to maintain confidentiality of information.
• Ability to work outdoors, especially during the summer season.
• Ability to work varied shifts, including nights, weekends and holidays.
• At least 21 years of age.

Preferred: 

• Strong strategic planning, project management skills, and superior decision-making while managing multiple priorities.
• Ability to establish guidelines for proper staffing to maximize efficiency and minimize labor costs.
• Polished appearance and demeanor.
• Excellent organizational and customer service skills.
• Ability to successfully mentor a team.
• Experience managing a workforce of at least 100 employees.
• Forbes Five Star/AAA Five Diamond experience.
• Ability to understand and speak multiple languages.
• Previous experience managing employees using a collective bargaining agreement.
• Previous experience working in a large, luxury resort setting.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses: Food Service Card, Alcohol Awareness, Lifeguard Certification

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Extreme weather conditions
• Prolonged walking/standing.
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The Fountain Worker is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Fountain Worker will be responsible for setting the stage for the guest experience with a welcoming smile and exceptional service. The role...

Summary Statement:

The Fountain Worker is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Fountain Worker will be responsible for setting the stage for the guest experience with a welcoming smile and exceptional service. The role will provide the highest quality of Food and Beverage service in a high volume, fast-paced environment.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Process customer orders and payments utilizing company POS system.
• Package order as per guest's preference with essential condiments.
• Ensure food items are constantly stocked and properly rotated.
• Stock products as needed.
• Provide prompt, friendly, and courteous service to guests.
• Resolve guest complaints to satisfaction and/or communicate guest issues to management.
• Maintain a clean, sanitized, and organized work area.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned – Includes, but is not limited to:
• Deliver beverages, including alcoholic options to guests.
• Maintain knowledge of house drink selection and menu items and make recommendations to dining room guests.
• Maintain knowledge of food menu and selection to make recommendations to “Take Out” guests

Qualifications: – Includes but is not limited to:

• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to competently use a Point-of-Sale register

Minimum Education and Experience:

• High school Diploma or equivalent
• At least 21 years of age.
• 1 year of experience in field or equivalent.
• At least 1 year as a cashier or previous experience as a barista in a fast-paced Luxury environment.

Preferred: 

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses:
  • Food handlers  
  • Alcohol awareness card
  • Non-Gaming Sheriff card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality
• Prolonged sitting/standing
• Bending and reaching
• Working with Ready to eat foods
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Summary Statement:

The General Manager is responsible for leading the daily operations for all front of house functions within Alle on 66. This position will also manage personnel assignments and ensure the highest quality of products and service is provided to all customers.

Primary Job...

Summary Statement:

The General Manager is responsible for leading the daily operations for all front of house functions within Alle on 66. This position will also manage personnel assignments and ensure the highest quality of products and service is provided to all customers.

Primary Job Duties: – Includes but is not limited to:

• Manage all aspects of personnel for restaurant team members.
• Build and maintain strong relationships with customers, guests, subcontractors, and vendors.
• Research market trends to develop and implement new programs to improve operations.
• Manage operational cost to achieve or reduce budgeted expenditures. 
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Respond and assist with departmental guest service matters, as needed.
• Achieve daily sales, assigned cost and budget goals.
• Oversee completion of required weekly, monthly and annual department reports and analysis.
• Conduct regularly scheduled meetings to ensure multi-lines of communication are open between management and team members.
• Ensure team members adhere to Resorts World Company guidelines as stated in team member training manual and team member handbook.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Working knowledge of food and wine evaluation and selection. 
• Proficient in financial management.
• Familiar with restaurant management software system(s).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Previous experience managing a team using a collective bargaining agreement.
• Previous experience in a large, luxury resort setting.

Minimum Education and Experience:

• High School Diploma
• At least 21 years of age.
• At least 1 year of general manager experience in a similar or related field.
• At least four years in a leadership/management position in a similar or related field.

Preferred:

• Bachelor’s degree in a related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Non-gaming license, alcohol awareness, food handler

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs
• Eye/hand coordination
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.